Monese experienced a minor incident on July 12, 2023 affecting Monese app and Account opening and 1 more component, lasting 5h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Monese appAccount openingOutgoing transfers
Update timeline
- investigating Jul 12, 2023, 07:37 AM UTC
One of our partners is experiencing technical difficulties, affecting SMS delivery. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
- monitoring Jul 12, 2023, 10:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 12, 2023, 01:35 PM UTC
This incident has been resolved.