Monese incident

Fast payments degradation

Minor Resolved View vendor source →

Monese experienced a minor incident on July 29, 2023 affecting Outgoing transfers, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2023, 11:03 PM UTC
Resolved
Jul 29, 2023, 11:38 PM UTC
Duration
35m
Detected by Pingoru
Jul 29, 2023, 11:03 PM UTC

Affected components

Outgoing transfers

Update timeline

  1. investigating Jul 29, 2023, 11:03 PM UTC

    Because of an outage with our banking partner, we’re experiencing a problem with outbound UK Faster Payments at the moment. We thank you for your patience while they resolve this issue, and we’ll update this page as soon as we can.

  2. resolved Jul 29, 2023, 11:38 PM UTC

    Our partner has informed that the issue has been resolved. We thank you for your patience.