Monese experienced a major incident on August 17, 2023 affecting Monese app and Outgoing transfers, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Monese appOutgoing transfers
Update timeline
- investigating Aug 17, 2023, 09:22 AM UTC
We are currently experiencing technical difficulties with the Monese app and sending money from within the app is unavailable at the moment. Incoming payments to your account will still work, and you can still use your Monese card as usual. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.
- resolved Aug 17, 2023, 10:06 AM UTC
This incident has been resolved.