Monese incident

Local EUR payments are delayed

Notice Resolved View vendor source →

Monese experienced a notice incident on October 31, 2023 affecting Outgoing transfers and Incoming transfers, lasting 5h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2023, 04:23 AM UTC
Resolved
Oct 31, 2023, 10:16 AM UTC
Duration
5h 52m
Detected by Pingoru
Oct 31, 2023, 04:23 AM UTC

Affected components

Outgoing transfersIncoming transfers

Update timeline

  1. investigating Oct 31, 2023, 04:23 AM UTC

    Our partner has informed us that they are having some issues processing local EURO payments. They are investigating; please notice that meantime Local EUR payments are delayed. The rest of services are working correctly.

  2. resolved Oct 31, 2023, 10:16 AM UTC

    This incident has been resolved.