Monese incident

Monese to Monese & Faster payments delayed

Minor Resolved View vendor source →

Monese experienced a minor incident on December 29, 2023 affecting Outgoing transfers, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2023, 02:29 PM UTC
Resolved
Dec 29, 2023, 04:33 PM UTC
Duration
2h 4m
Detected by Pingoru
Dec 29, 2023, 02:29 PM UTC

Affected components

Outgoing transfers

Update timeline

  1. investigating Dec 29, 2023, 02:29 PM UTC

    We’re experiencing a delay on sending Monese to Monese & Faster payments at the moment. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

  2. identified Dec 29, 2023, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 29, 2023, 03:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 29, 2023, 04:33 PM UTC

    This incident has been resolved.