Monese incident

Delay in SEPA Eur payments.

Minor Resolved View vendor source →

Monese experienced a minor incident on February 8, 2024 affecting Outgoing transfers and Incoming transfers, lasting 22h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 11:14 AM UTC
Resolved
Feb 09, 2024, 10:10 AM UTC
Duration
22h 55m
Detected by Pingoru
Feb 08, 2024, 11:14 AM UTC

Affected components

Outgoing transfersIncoming transfers

Update timeline

  1. investigating Feb 08, 2024, 11:14 AM UTC

    We’re experiencing a delay in processing SEPA EUR Payments. Viewing Account balance might also be affected. We thank you for your patience while we resolve this issue.

  2. monitoring Feb 08, 2024, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 09, 2024, 10:10 AM UTC

    This incident has been resolved.