Monese incident

Paysafe cash deposits in Ireland are not working

Notice Resolved View vendor source →

Monese experienced a notice incident on February 22, 2024 affecting Cash top-ups, lasting 4d 4h. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2024, 08:49 AM UTC
Resolved
Feb 26, 2024, 01:14 PM UTC
Duration
4d 4h
Detected by Pingoru
Feb 22, 2024, 08:49 AM UTC

Affected components

Cash top-ups

Update timeline

  1. investigating Feb 22, 2024, 08:49 AM UTC

    Because of a partner service outage, we’re experiencing issues in processing Paysafe cash top-ups. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

  2. investigating Feb 22, 2024, 02:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 26, 2024, 01:14 PM UTC

    The maintenance is over.