Monese incident

UK Faster Payments OUT degraded service

Minor Resolved View vendor source →

Monese experienced a minor incident on June 28, 2024 affecting Outgoing transfers, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 11:46 AM UTC
Resolved
Jun 28, 2024, 02:18 PM UTC
Duration
2h 31m
Detected by Pingoru
Jun 28, 2024, 11:46 AM UTC

Affected components

Outgoing transfers

Update timeline

  1. investigating Jun 28, 2024, 11:46 AM UTC

    Some other banks are experiencing delays in receiving UK Faster payments. Therefore payments you make to or from them may not arrive as normal. We thank you for your patience while they resolve this issue, and we’ll update this page as soon as we can.

  2. identified Jun 28, 2024, 12:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 28, 2024, 02:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 28, 2024, 02:18 PM UTC

    This incident has been resolved.