Monese incident

Linking your device to Monese app

Notice Resolved View vendor source →

Monese experienced a notice incident on July 29, 2024 affecting Monese app, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 11:06 AM UTC
Resolved
Jul 29, 2024, 11:36 AM UTC
Duration
30m
Detected by Pingoru
Jul 29, 2024, 11:06 AM UTC

Affected components

Monese app

Update timeline

  1. investigating Jul 29, 2024, 11:06 AM UTC

    We’re experiencing an issue that’s impacting linking your device to your Monese app. We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

  2. identified Jul 29, 2024, 11:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 29, 2024, 11:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2024, 11:36 AM UTC

    This incident has been resolved.