Monese experienced a major incident on August 19, 2024 affecting Outgoing transfers, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Outgoing transfers
Update timeline
- investigating Aug 19, 2024, 03:59 PM UTC
Because of an outage with our banking partner, we’re experiencing a problem with outbound UK Faster Payments at the moment. We thank you for your patience while they resolve this issue, and we’ll update this page as soon as we can.
- monitoring Aug 19, 2024, 04:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 19, 2024, 04:38 PM UTC
This incident has been resolved.