Monarch incident

Third-Party Service Disruption

Resolved after 22 minutes, affecting Overall, on February 10, 2026.

resolved Feb 10, 2026, 09:18 PM UTC

We have confirmed this issue has been fixed and will be reviewing the findings..

Started
Feb 10, 2026, 08:55 PM UTC
Resolved
Feb 10, 2026, 09:18 PM UTC
Duration
22m
Detected by Pingoru
Feb 10, 2026, 08:55 PM UTC

Affected components

Overall

Update timeline

  1. investigating Feb 10, 2026, 08:55 PM UTC

    We're currently experiencing degraded performance across our mobile and web app billing APIs due to a third-party service outage. Billing functions are experiencing issues. We're actively monitoring the situation and working to restore full functionality as quickly as possible..

  2. monitoring Feb 10, 2026, 09:13 PM UTC

    The third-party service has implemented a fix and are we are currently monitoring the result..

  3. resolved Feb 10, 2026, 09:18 PM UTC

    We have confirmed this issue has been fixed and will be reviewing the findings..

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