Monarch incident

Intermittent Finicity API errors, causing partially degraded experience for some connect flows

Minor

Resolved after 34 minutes, affecting Web app and Third Party Services (Finicity Integration), on October 29, 2026.

monitoring Oct 29, 2026, 05:37 PM UTC

Our vendor has implemented a mitigation and errors have tapered off. We will continue to monitor

Started
Oct 29, 2026, 05:14 PM UTC
Resolved
Oct 29, 2026, 05:48 PM UTC
Duration
34m
Detected by Pingoru
Oct 29, 2026, 05:14 PM UTC

Affected components

Web appThird Party Services (Finicity Integration)

Update timeline

  1. investigating Oct 29, 2026, 05:14 PM UTC

    We are currently investigating this incident.

  2. monitoring Oct 29, 2026, 05:37 PM UTC

    Our vendor has implemented a mitigation and errors have tapered off. We will continue to monitor

  3. resolved Oct 29, 2026, 05:48 PM UTC

    This incident has been resolved.

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