Resolved after 10 hours 48 minutes, affecting Momentus Elite, on May 13, 2024.
All functionality has been restored to normal at this time. We will continue to closely monitor activity over the next few hours. We truly appreciate your patience while we worked through this issue.
Affected components
Update timeline
- investigating May 13, 2024, 07:17 PM UTC
We are currently investigating an issue causing Momentus Elite to be inaccessible to some end users. We will update the progress of this investigation as soon as possible.
- investigating May 13, 2024, 07:36 PM UTC
We are continuing to investigate this issue at this time. You may experience another brief pause to normal service while we work to resolve this issue.
- identified May 13, 2024, 08:40 PM UTC
Thank you for your patience as we continue to work on resolving the identified issue.
- identified May 13, 2024, 09:12 PM UTC
We appreciate your ongoing patience as our team diligently addresses this issue. We've pinpointed the root cause and are currently implementing solutions to restore our services to full functionality.
- identified May 13, 2024, 10:25 PM UTC
We have restored functionality to the application however, we are still experiencing degraded performance with the reporting system. Thank you for your patience while we work to restore full functionality.
- identified May 14, 2024, 06:05 AM UTC
All functionality has been restored to normal at this time. We will continue to closely monitor activity over the next few hours. We truly appreciate your patience while we worked through this issue.
- resolved May 14, 2024, 06:06 AM UTC
This incident has been resolved.
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