Resolved after 10 minutes, affecting Confirmation of Payee, on October 24, 2025.
We have taken remediation action and can confirm that Outbound Confirmation of Payee service is working as expected. Please accept our apologies for any inconvenience caused. If you require any further support in relation to this issue, please do not hesitate to contact us: [email protected]. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Oct 24, 2025, 02:59 PM UTC
We are currently investigating an issue with our Outbound Confirmation of Payee service. Currently any name checks being made are responding with a "No Response". Please accept our apologies for any inconvenience caused and please be assured we are working to resolve this as quickly as possible. We anticipate resolution within the next hour. If you require any further support in relation to this issue, please do not hesitate to contact us: [email protected]. Thank you for your patience and understanding.
- resolved Oct 24, 2025, 03:10 PM UTC
We have taken remediation action and can confirm that Outbound Confirmation of Payee service is working as expected. Please accept our apologies for any inconvenience caused. If you require any further support in relation to this issue, please do not hesitate to contact us: [email protected]. Thank you for your patience and understanding.
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