Resolved after 2 hours 45 minutes, affecting Faster Payment Service, on November 28, 2025.
We can confirm that all pending payments should have now processed. Please accept our apologies once again for any inconvenience caused by this. If you require any further support in relation to this issue, please do not hesitate to contact us: [email protected]
Affected components
Update timeline
- monitoring Nov 28, 2025, 07:25 AM UTC
We are currently experiencing a delay in payment processing due to an unexpected technical issue. Our team is actively working to resolve this as quickly as possible. Payments are still being processed, but they may take longer than usual. We apologise for any inconvenience this may cause. If you have further questions, please contact us at [email protected].
- monitoring Nov 28, 2025, 09:22 AM UTC
We can confirm payments are still continuing to be processed and we anticipate that all payments should be fully processed by 10 am. Please accept our apologies for any inconvenience caused. If you require any further support in relation to this issue, please do not hesitate to contact us: [email protected].
- resolved Nov 28, 2025, 10:10 AM UTC
We can confirm that all pending payments should have now processed. Please accept our apologies once again for any inconvenience caused by this. If you require any further support in relation to this issue, please do not hesitate to contact us: [email protected]
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