Resolved after 1 hour 29 minutes, affecting Faster Payment Service and Authorisations and 1 more, on April 21, 2026.
This incident has fully resolved and all systems are fully operational. If you have any further queries regarding this incident, please feel free to reach out to [email protected] and we will be able to assist.
Affected components
Update timeline
- investigating Apr 21, 2026, 12:31 PM UTC
We are currently experiencing a degraded performance across all Modulr services. We are currently investigating this issue as an urgent issue and we will update when we receive more information. For any further queries, please reach out to [email protected]
- identified Apr 21, 2026, 12:42 PM UTC
We have identified the issue and are currently working on the resolution. We will update once this is complete.
- monitoring Apr 21, 2026, 01:14 PM UTC
We can confirm that a fix has been deployed for this issue and all systems are fully operational again. We will continue to monitor to ensure that all systems are steady and no further issues occur.
- resolved Apr 21, 2026, 02:01 PM UTC
This incident has fully resolved and all systems are fully operational. If you have any further queries regarding this incident, please feel free to reach out to [email protected] and we will be able to assist.
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