Modulr Finance incident

Inbound FPS delay

Resolved after 1 hour 5 minutes, affecting Faster Payment Service, on May 28, 2026.

monitoring May 28, 2026, 05:16 PM UTC

We can confirm that inbound Faster Payments are now flowing as expected and the earlier delay resolved. Outbound payments were not affected at any point during this incident. We apologise for any inconvenience caused and thank you for your patience while we worked to resolve this matter. We are continuing to monitor for any further disruptions. If you have any further questions or require additional support, please don't hesitate to contact us at [email protected].

Started
May 28, 2026, 04:24 PM UTC
Resolved
May 28, 2026, 05:30 PM UTC
Duration
1h 5m
Detected by Pingoru
May 28, 2026, 04:24 PM UTC

Affected components

Faster Payment Service

Update timeline

  1. investigating May 28, 2026, 04:24 PM UTC

    We are currently investigating a delay with inbound Faster Payments being applied to accounts, We are currently not seeing a disruption with outbound payments. Please be assured we are investigating and working with them to resolve this matter as quickly as possible. Please accept our apologies for any inconvenience caused and please be assured we are working to resolve this as quickly as possible. If you require any further support in relation to this issue, please do not hesitate to contact us: [email protected]

  2. monitoring May 28, 2026, 05:16 PM UTC

    We can confirm that inbound Faster Payments are now flowing as expected and the earlier delay resolved. Outbound payments were not affected at any point during this incident. We apologise for any inconvenience caused and thank you for your patience while we worked to resolve this matter. We are continuing to monitor for any further disruptions. If you have any further questions or require additional support, please don't hesitate to contact us at [email protected].

  3. resolved May 28, 2026, 05:30 PM UTC

    This incident has been resolved.

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