Modal experienced a minor incident on September 4, 2026 affecting Storage (Volumes), lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Storage (Volumes)
Update timeline
- investigating Sep 04, 2026, 08:43 PM UTC
We are observing an elevated error rate on an endpoint used to read application and volume contents. Many requests are retried by clients, but this may result in task failures or failures in direct reads.
- investigating Sep 04, 2026, 10:31 PM UTC
We're tracking errors in our storage subsystem which might be causing issues with volumes and apps.
- resolved Sep 04, 2026, 10:51 PM UTC
Error rates on the impacted volume endpoint have subsided. We will continue to monitor.