Modal Outage History
Modal is up right nowPingoru has recorded 79 incidents for Modal: 79 in the last 12 months and 16 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 33 of 720 (5%) |
| May 2026 | 4 | 5 of 744 (1%) |
| June 2026 | 24 | 5 of 720 (1%) |
| July 2026 | 7 | 1 of 744 (0%) |
| August 2026 | 12 | 2 of 744 (0%) |
| September 2026 | 2 | 2 of 720 (0%) |
| October 2026 | 4 | 1 of 744 (0%) |
| November 2026 | 0 | 0 of 54 (0%) |
Incidents, newest first
Minor October 19, 2026 Web functions degraded 2m Applications (Web Functions)
Started Oct 19, 2026, 04:48 PM UTC· resolved Oct 19, 2026, 04:50 PM UTC
- investigating Oct 19, 2026, 04:48 PM UTC
We observed a 2 minute period where 30-40% of web function requests failed. This was due to an infrastructure change that left our proxies unable to handle new requests.
- resolved Oct 19, 2026, 04:50 PM UTC
The degradation is resolved and web functions are operating normally. We will be implementing mechanisms to protect against a recurrence of this issue in future.
Minor October 14, 2026 Kimi K3 shared endpoint downtime 6m Endpoints (Kimi K3 Shared Endpoint)
Started Oct 14, 2026, 10:17 PM UTC· resolved Oct 14, 2026, 10:23 PM UTC
- investigating Oct 14, 2026, 10:17 PM UTC
We are actively investigating an issue with the Kimi K3 shared endpoint which is returning an elevated level of 5xx errors.
- resolved Oct 14, 2026, 10:23 PM UTC
We identified the issue affecting the Kimi K3 shared endpoint and applied a mitigation. The endpoint is now fully operational.
Minor October 14, 2026 Kimi K3 shared endpoint is degraded 34m Endpoints (Kimi K3 Shared Endpoint)
Started Oct 14, 2026, 06:33 AM UTC· resolved Oct 14, 2026, 07:07 AM UTC
- investigating Oct 14, 2026, 06:33 AM UTC
We are actively investigating an issue with the Kimi K3 shared endpoint which is returning an elevated level of 5xx errors.
- resolved Oct 14, 2026, 07:07 AM UTC
We identified the issue affecting the Kimi K3 shared endpoint and applied a mitigation. The endpoint is now fully operational.
Minor October 5, 2026 Function and Sandbox execution degraded 7m Applications (Functions), Applications (Sandboxes)
Started Oct 05, 2026, 11:02 PM UTC· resolved Oct 05, 2026, 11:09 PM UTC
- investigating Oct 05, 2026, 11:02 PM UTC
Workers responsible for function and sandbox execution have degraded networking.
- resolved Oct 05, 2026, 11:09 PM UTC
We're seeing recovery for function and sandbox execution, worker networking has been restored
Major September 16, 2026 Dashboard and sandbox outage 14m Applications (Deployment), Applications (Sandboxes), Web services (Dashboard)
Started Sep 16, 2026, 06:29 PM UTC· resolved Sep 16, 2026, 06:43 PM UTC
- investigating Sep 16, 2026, 06:29 PM UTC
We're currently tracking an outage for our customer dashboard and sandboxes. We will update as we have more information.
- investigating Sep 16, 2026, 06:37 PM UTC
We're currently tracking an outage for our customer dashboard and sandboxes. We will update as we have more information.
- investigating Sep 16, 2026, 06:39 PM UTC
We've identified the source of the issue and remediated.
- resolved Sep 16, 2026, 06:43 PM UTC
We're observing recovery of impacted services and will continue to monitor.
Minor September 4, 2026 Storage is degraded 2h 8m Storage (Volumes)
Started Sep 04, 2026, 08:43 PM UTC· resolved Sep 04, 2026, 10:51 PM UTC
- investigating Sep 04, 2026, 08:43 PM UTC
We are observing an elevated error rate on an endpoint used to read application and volume contents. Many requests are retried by clients, but this may result in task failures or failures in direct reads.
- resolved Sep 04, 2026, 10:51 PM UTC
Error rates on the impacted volume endpoint have subsided. We will continue to monitor.
Minor August 27, 2026 Snapshot restores are degraded 1h 26m Applications (Snapshot restores (beta))
Started Aug 27, 2026, 12:38 AM UTC· resolved Aug 27, 2026, 02:04 AM UTC
- investigating Aug 27, 2026, 12:38 AM UTC
Some snapshot restores are failing to complete.
- resolved Aug 27, 2026, 02:04 AM UTC
We have shipped a change to resolve this and are seeing remediation.
Minor August 26, 2026 Increased function latency 11m Applications (Functions), Applications (Web Functions)
Started Aug 26, 2026, 10:51 PM UTC· resolved Aug 26, 2026, 11:02 PM UTC
- investigating Aug 26, 2026, 10:51 PM UTC
We are experiencing increased load that caused latencies to rise.
- investigating Aug 26, 2026, 10:57 PM UTC
Functions are seeing recovery
- resolved Aug 26, 2026, 11:02 PM UTC
We are seeing full recovery
Minor August 19, 2026 Degraded latency on .spawn() calls 15m Applications (Functions)
Started Aug 19, 2026, 11:45 PM UTC· resolved Aug 20, 2026, 12:00 AM UTC
- investigating Aug 19, 2026, 11:45 PM UTC
Some percentage of .spawn() calls experienced elevated latency.
- resolved Aug 20, 2026, 12:00 AM UTC
We have recovered.
Minor August 9, 2026 Endpoints - Kimi K3 recovered –
Started Aug 09, 2026, 12:04 PM UTC· resolved Aug 09, 2026, 12:04 PM UTC
No vendor updates were posted for this incident.
Minor August 8, 2026 Endpoints - Inkling NVFP4 recovered –
Started Aug 08, 2026, 12:44 PM UTC· resolved Aug 08, 2026, 12:44 PM UTC
No vendor updates were posted for this incident.
Minor August 6, 2026 OIDC Endpoint recovered –
Started Aug 06, 2026, 07:34 PM UTC· resolved Aug 06, 2026, 07:34 PM UTC
No vendor updates were posted for this incident.
Minor August 6, 2026 Frontend recovered –
Started Aug 06, 2026, 07:34 PM UTC· resolved Aug 06, 2026, 07:34 PM UTC
No vendor updates were posted for this incident.
Minor August 6, 2026 Frontend recovered –
Started Aug 06, 2026, 06:53 PM UTC· resolved Aug 06, 2026, 06:53 PM UTC
No vendor updates were posted for this incident.
Minor August 6, 2026 Endpoints - Kimi K3 recovered –
Started Aug 06, 2026, 11:21 AM UTC· resolved Aug 06, 2026, 11:21 AM UTC
No vendor updates were posted for this incident.
Minor August 5, 2026 Endpoints - Kimi K3 recovered –
Started Aug 05, 2026, 02:25 PM UTC· resolved Aug 05, 2026, 02:25 PM UTC
No vendor updates were posted for this incident.
Minor August 4, 2026 Endpoints - Kimi K3 recovered –
Started Aug 04, 2026, 04:31 PM UTC· resolved Aug 04, 2026, 04:31 PM UTC
No vendor updates were posted for this incident.
Major August 3, 2026 Some services are down – Managed Endpoints (Endpoints - Kimi K3)
Started Aug 03, 2026, 06:53 PM UTC· resolved Aug 03, 2026, 06:53 PM UTC
No vendor updates were posted for this incident.
Minor July 30, 2026 Web endpoints recovered –
Started Jul 30, 2026, 03:47 PM UTC· resolved Jul 30, 2026, 03:47 PM UTC
No vendor updates were posted for this incident.
Major July 30, 2026 Some services are down – Applications (Web Functions)
Started Jul 30, 2026, 03:31 PM UTC· resolved Jul 30, 2026, 03:31 PM UTC
- resolved Jul 30, 2026, 03:31 PM UTC
We're seeing recovery
Minor July 24, 2026 Flash Proxy (us-west) recovered –
Started Jul 24, 2026, 11:13 AM UTC· resolved Jul 24, 2026, 11:13 AM UTC
No vendor updates were posted for this incident.
Major July 24, 2026 Flash Proxy (us-west) is down 4m Flash Proxy (Flash Proxy (us-west))
Started Jul 24, 2026, 11:11 AM UTC· resolved Jul 24, 2026, 11:15 AM UTC
- investigating Jul 24, 2026, 11:11 AM UTC
Flash Proxy (us-west) went down.
Minor July 23, 2026 modal.com is degraded 31m Web services (Dashboard)
Started Jul 23, 2026, 04:19 AM UTC· resolved Jul 23, 2026, 04:50 AM UTC
- investigating Jul 23, 2026, 04:19 AM UTC
We are investigating elevated rates of 5xx errors on modal.com
- resolved Jul 23, 2026, 04:50 AM UTC
We identified the cause and deployed a fix and seeing recovery.
Minor July 2, 2026 Flash Proxy (us-west) recovered 15m
Started Jul 02, 2026, 01:23 AM UTC· resolved Jul 02, 2026, 01:39 AM UTC
No vendor updates were posted for this incident.
Major July 2, 2026 Flash Proxy (us-west) is down 12m Flash Proxy (Flash Proxy (us-west))
Started Jul 02, 2026, 01:12 AM UTC· resolved Jul 02, 2026, 01:25 AM UTC
No vendor updates were posted for this incident.