MobileIron Outage History

MobileIron is up right now

Pingoru has recorded 158 incidents for MobileIron: 158 in the last 12 months and 38 in the last 90 days.

Source: status.mobileiron.com

158incidents recorded
158last 12 months
38last 90 days
38 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct19%
Pingoru began tracking MobileIron in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202625496 of 720 (69%)
May 202636399 of 744 (54%)
June 202620593 of 720 (82%)
July 202612283 of 744 (38%)
August 202614186 of 744 (25%)
September 202618312 of 720 (43%)
October 20264113 of 590 (19%)

Incidents, newest first

Minor March 28, 2026 Neurons Platform - NVU - Experiencing Delays - 1818956 3d 22h Ivanti Neurons Platform (NVU)

Started Mar 28, 2026, 10:29 AM UTC· resolved Apr 01, 2026, 08:43 AM UTC

  1. investigating Mar 28, 2026, 10:29 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 28, 2026, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 08:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 27, 2026 FFZ STG - Potential performance issues 6d 5h Service Manager / Asset Manager (FFZ)

Started Mar 27, 2026, 03:20 PM UTC· resolved Apr 02, 2026, 08:25 PM UTC

  1. monitoring Mar 27, 2026, 03:20 PM UTC

    We are starting to see a slight increase in latency within the staging environment. In response we are taking proactive action to minimise any performance degradation. We expect this action to be transparent to our customers. For any questions - please visit Ivanti Global Support

  2. resolved Apr 02, 2026, 08:25 PM UTC

    We have been monitoring over an extended period and can confirm the issue was mitigated.

Read the full incident report →

Minor March 25, 2026 IRW PRD Email Issues 7h 1m Service Manager / Asset Manager (IRW)

Started Mar 25, 2026, 10:14 AM UTC· resolved Mar 25, 2026, 05:15 PM UTC

  1. investigating Mar 25, 2026, 10:14 AM UTC

    We are aware of issues with emails failing to process across IRW PRD. We are looking into this issue.

  2. resolved Mar 25, 2026, 05:15 PM UTC

    We believe the specific issue related to this email processing problem has been resolved. If you are still experiencing issues please contact support.

Read the full incident report →

Minor March 24, 2026 IRW PRD environment not available Error 503 Service Temporary Unavailable 2d 4h Service Manager / Asset Manager (IRW)

Started Mar 24, 2026, 11:37 AM UTC· resolved Mar 26, 2026, 04:02 PM UTC

  1. investigating Mar 24, 2026, 11:37 AM UTC

    We are currently investigating the issue

  2. investigating Mar 24, 2026, 12:18 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 24, 2026, 12:56 PM UTC

    We are still seeing intermittent issues affecting customer tenants. Engineers are investigating and prioritizing fixes to minimize disruption. Updates will follow as more information is available.

  4. investigating Mar 24, 2026, 01:43 PM UTC

    We continue to see intermittent impact for some IRW tenants. Our engineers are actively investigating to identify and resolve the underlying cause.

  5. investigating Mar 24, 2026, 02:34 PM UTC

    Our investigation is ongoing. Impact remains intermittent and limited to some tenants in the IRW region. We are analyzing telemetry and logs to isolate the source of the errors.

  6. investigating Mar 24, 2026, 03:22 PM UTC

    We continue to observe intermittent errors and timeouts affecting a subset of tenants in the IRW environment. Our engineers are reviewing telemetry and recent changes to isolate the root cause and reduce impact.

  7. monitoring Mar 24, 2026, 04:27 PM UTC

    We have deployed a mitigation intended to reduce the intermittent errors impacting some tenants in the IRW environment. Early indicators show improvement, and we are monitoring system performance and error rates closely. Some residual impact may persist while the environment stabilizes.

  8. investigating Mar 25, 2026, 12:25 PM UTC

    We are aware that this issue is still occurring intermittently. We are continuing to investigate this issue for a resolution.

  9. monitoring Mar 25, 2026, 03:59 PM UTC

    Extra resources have been allocated to improve the situation and we are monitoring in order to gauge the impact.

  10. monitoring Mar 25, 2026, 06:34 PM UTC

    We are continuing to investigate and monitor the environment. An additional emergency maintenance is scheduled later this evening to complete works that aims to further help improve and increase our ability to troubleshoot the environment. (https://status.ivanticloud.com/incidents/z2j6n201qdcj)

  11. monitoring Mar 25, 2026, 11:31 PM UTC

    The emergency maintenance was completed successfully: https://status.ivanticloud.com/incidents/z2j6n201qdcj We will continue to investigate and monitor the environment.

  12. monitoring Mar 26, 2026, 12:32 AM UTC

    Initial synthetic monitoring shows expected performance and successful session connections. We will continue to investigate and monitor the environment.

  13. monitoring Mar 26, 2026, 08:46 AM UTC

    Initial synthetic monitoring shows expected performance and successful session connections. We will continue to investigate and monitor the environment.

  14. monitoring Mar 26, 2026, 10:14 AM UTC

    Initial synthetic monitoring shows expected performance and successful session connections. We will continue to investigate and monitor the environment.

  15. monitoring Mar 26, 2026, 12:07 PM UTC

    The changes we have made have resolved the underlying issue and performance has returned to normal. We will continue to monitor closely and will provide an update every 3 hours or earlier if we see a change.

  16. resolved Mar 26, 2026, 04:02 PM UTC

    This issue has now been resolved. Although we are closing the current issue, our teams will continue to closely monitor the performance of the environment and will engage quickly if there are any signs of recurrence.

Read the full incident report →

Minor March 23, 2026 IRW PRD environment not available Error 500 Internal server error 5h 13m Service Manager / Asset Manager (IRW)

Started Mar 23, 2026, 11:55 AM UTC· resolved Mar 23, 2026, 05:08 PM UTC

  1. identified Mar 23, 2026, 11:55 AM UTC

    IRW PRD environment not available Error 500 Internal server error

  2. identified Mar 23, 2026, 11:55 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 23, 2026, 01:46 PM UTC

    We are still investigating the issue

  4. identified Mar 23, 2026, 02:59 PM UTC

    We are still seeing intermittent issues affecting customer tenants. Engineers are investigating and prioritising fixes to minimise disruption. Updates will follow as more information is available.

  5. monitoring Mar 23, 2026, 03:39 PM UTC

    Initial reports of intermittent issues affecting customer tenants appear to be resolved. Engineers remain on standby, continuing to monitor system health closely.

  6. resolved Mar 23, 2026, 05:08 PM UTC

    We believe the intermittent issues with customer tenants have now been resolved. Our team is confident in this assessment and will continue monitoring closely for any signs of reoccurrence. If you are still experiencing problems, please visit - Ivanti Global Support

Read the full incident report →

Minor March 20, 2026 Neurons for UEM - Audit trails not available in NVU - 1814445 2d 20h Ivanti Neurons Platform (NVU)

Started Mar 20, 2026, 06:55 PM UTC· resolved Mar 23, 2026, 03:52 PM UTC

  1. investigating Mar 20, 2026, 06:55 PM UTC

    We are currently investigating an issue with the Neurons product affecting all customers on the NVU landscape. Audit Trails are not updating, and new activity is not visible at this time.

  2. monitoring Mar 20, 2026, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 23, 2026, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 17, 2026 NSZ PRD – Tenants are not accessible. 14h 37m Service Manager / Asset Manager (NSZ)

Started Mar 17, 2026, 06:31 AM UTC· resolved Mar 17, 2026, 09:09 PM UTC

  1. investigating Mar 16, 2026, 09:16 PM UTC

    Tenants are temporarily not accessible. We are actively investigating this and will provide an update once we have more information.

  2. identified Mar 16, 2026, 09:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 16, 2026, 10:48 PM UTC

    Ivanti Engineering teams are engaged and working towards a resolution.

  4. identified Mar 17, 2026, 12:27 AM UTC

    We have escalated and are working with our Service Provider to restore service.

  5. identified Mar 17, 2026, 01:35 AM UTC

    We are preparing to enable our DR location. The work to reroute traffic, enable data services, and restore tenant access is expected to take 1-1.5 hours to complete. There may be some period of degraded performance immediately following the rerouting of traffic. While the DR work is taking place the teams are continuing to work with our vendor in hopes they can resolve the issue faster without the need to invoke DR.

  6. identified Mar 17, 2026, 02:52 AM UTC

    Microsoft Senior Engineers have engaged and are investigating. The work on reverting to the DR site is temporarily on hold while the Senior Engineer investigates as we have determined that there will be 15 minutes of lost data as part of the move to our DR site.

  7. identified Mar 17, 2026, 04:55 AM UTC

    Working with Microsoft we have identified a fix and are in the process of implementing. Expected recovery is approximately 1 hour.

  8. identified Mar 17, 2026, 06:31 AM UTC

    We encountered unexpected errors in the restoration of the data from the corrupted disks. As a result we will be pivoting to our Disaster Recovery site. This will result in roughly 15 minutes of data loss (data loss would be between 7:47 AM and 8:02 AM AEDT Mar 17, the 15 minutes leading up to the outage). Once we have completed the rerouting to the DR site we will update here. As a result of pivoting to the DR site reporting services will remain unavailable.

  9. monitoring Mar 17, 2026, 07:42 AM UTC

    We have successfully failed over to the DR environment and tenant services are continuing to come back online. We are actively monitoring system stability and performance. Some performance degradation may be experienced as services stabilize in the DR environment. Our DBA team is currently working on failover environment fixes. This failover process is taking longer than initially expected, and at this time we do not have an estimated timeline for completion. Reporting services will remain unavailable until production database services are fully restored. We will continue to provide updates as more information becomes available.

  10. monitoring Mar 17, 2026, 10:02 AM UTC

    We are continuing to monitor for any further issues.

  11. monitoring Mar 17, 2026, 10:03 AM UTC

    We have successfully failed over to the DR environment and tenant services are continuing to come back online. We are actively monitoring system stability and performance. Some performance degradation may be experienced as services stabilize in the DR environment. Our DBA team is currently working on failover environment fixes. This failover process is taking longer than initially expected, and at this time we do not have an estimated timeline for completion. Reporting services will remain unavailable until production database services are fully restored. We will continue to provide updates as more information becomes available.

  12. monitoring Mar 17, 2026, 11:57 AM UTC

    We have successfully failed over to the DR environment, and tenant services are continuing to come back online. We are actively monitoring system stability and performance. Some performance degradation may be experienced as services stabilize in the DR environment. Our DBA team is currently working on the failback process to the primary production environment. This process is taking longer than initially expected, and at this time we do not have an estimated timeline for completion. Reporting services will remain unavailable until production database services are fully restored. We will continue to provide updates as more information becomes available. Note: The failback process to the original environment will be seamless, and no action is required from customers during or after this process.

  13. monitoring Mar 17, 2026, 04:20 PM UTC

    We have successfully failed over to the DR environment, and tenant services are continuing to come back online. We are actively monitoring system stability and performance. Our DBA team is currently working on the failback process to the primary production environment. This process is taking longer than initially expected. Currently we are looking at completing the needed work and being ready to move services back to the primary datacenter overnight during the early morning hours of March 19th AEDT time. Please note the following are currently impaired: Reporting services will remain unavailable until production database services are fully restored. Response times are likely to be slower in automation and web UI We will continue to provide updates as more information becomes available. Note: The failback process to the original environment will be seamless, and no action is required from customers during or after this process. Once we are confident in the timings of rolling back we will update both Status Page and Cloud Calendar with the specific date/time.

  14. resolved Mar 17, 2026, 09:09 PM UTC

    Service have been failed back over to PRD. All services are healthy and available. If any issues are noticed please engage customer support.

Read the full incident report →

Minor March 16, 2026 Neurons for UEM - Device Discovery Delay – New Devices Not Visible in NVU - 1810488 14h 34m Ivanti Neurons Platform (NVU)

Started Mar 16, 2026, 10:47 PM UTC· resolved Mar 17, 2026, 01:21 PM UTC

  1. investigating Mar 16, 2026, 10:47 PM UTC

    We are currently experiencing delays with device discovery in NVU. Newly installed agent devices or connector-imported devices may not appear as expected.

  2. identified Mar 17, 2026, 12:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 17, 2026, 08:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 17, 2026, 01:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026 IRW PRD - Workflow and email processing issues 15d 4h Service Manager / Asset Manager (IRW)

Started Mar 11, 2026, 09:37 AM UTC· resolved Mar 26, 2026, 02:15 PM UTC

  1. identified Mar 11, 2026, 09:37 AM UTC

    IRW PRD Workflow Issues – Workflow timeout errors and delayed workflow instances.

  2. identified Mar 11, 2026, 09:37 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 11, 2026, 12:48 PM UTC

    We are monitoring the workflow and AppServer pods in IRW PRD.

  4. monitoring Mar 19, 2026, 08:06 PM UTC

    We are continuing to investigate and monitor the environment. An emergency maintenance is scheduled shortly to complete works that aims to help improve the current situation and increase our ability to troubleshoot the workflow and email issues some customers are currently experiencing (https://status.ivanticloud.com/incidents/rh7nj7grcf2c).

  5. monitoring Mar 20, 2026, 05:53 PM UTC

    We are continuing to investigate and monitor the environment. An additional emergency maintenance is scheduled shortly to complete works that aims to further help improve and increase our ability to troubleshoot the workflow and email issues, some customers are currently experiencing. (https://status.ivanticloud.com/incidents/x7q09lpy4zwk)

  6. monitoring Mar 26, 2026, 10:16 AM UTC

    We are aware that a subset of customers are seeing issues with incoming email and are actively investigating this.

  7. resolved Mar 26, 2026, 02:15 PM UTC

    This issue has been resolved. We are aware that a limited number of customers are experiencing separate, unrelated email issues, and we are working with them individually. If you are still seeing email issues and are not already working with Ivanti Support, please open a support case so we can assist you.

Read the full incident report →

Minor March 10, 2026 Neurons Platform - MLU - Cloud Service Degradation - 1756832 17h 12m Ivanti Neurons Platform (MLU)

Started Mar 10, 2026, 04:42 PM UTC· resolved Mar 11, 2026, 09:54 AM UTC

  1. investigating Mar 10, 2026, 04:42 PM UTC

    A number of Ivanti Neurons Platform customers in the MLU environment could be experiencing a degradation to the service.

  2. identified Mar 10, 2026, 04:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 10, 2026, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Mar 10, 2026, 05:31 PM UTC

    A number of Ivanti Neurons Platform customers in the MLU environment could be experiencing a degradation to the service.

  5. identified Mar 10, 2026, 05:58 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Mar 10, 2026, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Mar 11, 2026, 09:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 9, 2026 IRW Performance issue with workflows and email processing. 10d 10h Service Manager / Asset Manager (IRW)

Started Mar 09, 2026, 09:46 AM UTC· resolved Mar 19, 2026, 08:07 PM UTC

  1. investigating Mar 09, 2026, 09:46 AM UTC

    A number of customers in IRW are reporting significant delays in workflow and email processing in their production environments.

  2. identified Mar 09, 2026, 10:52 AM UTC

    The issue has been identified and we are currently working to implement a fix.

  3. identified Mar 09, 2026, 04:41 PM UTC

    We have identified an issue causing a performance impact to a number to customers in the IRW PRD environment. We have identified the underlying cause and we are working to restore service to normal operation as soon as possible.

  4. monitoring Mar 09, 2026, 10:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Mar 19, 2026, 08:05 PM UTC

    We are continuing to investigate and monitor the environment. An emergency maintenance is scheduled shortly to complete works that aims to help improve the current situation and increase our ability to troubleshoot the workflow and email issues some customers are currently experiencing (https://status.ivanticloud.com/incidents/rh7nj7grcf2c). We will be closing this particular incident imminently with the plan to continue all tracking and updates via a single landscape incident which can be found here: https://status.ivanticloud.com/incidents/94tqq9t0ffrx

  6. resolved Mar 19, 2026, 08:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026 Neurons Platform (NVU) - Remote Control May Fail to Connect (1797404) 3h 15m Ivanti Neurons Platform (NVU)

Started Mar 03, 2026, 06:33 PM UTC· resolved Mar 03, 2026, 09:49 PM UTC

  1. investigating Mar 03, 2026, 06:33 PM UTC

    Site Reliability is investigating and will update as more details become available

  2. identified Mar 03, 2026, 07:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 03, 2026, 07:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 03, 2026, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026 IRW PRD email services are not processing. 1h 24m Service Manager / Asset Manager (IRW)

Started Mar 03, 2026, 11:21 AM UTC· resolved Mar 03, 2026, 12:46 PM UTC

  1. investigating Mar 03, 2026, 11:21 AM UTC

    The email services in IRW PRD are currently not processing.

  2. investigating Mar 03, 2026, 11:23 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 03, 2026, 12:46 PM UTC

    The respective issue is resolved now.

Read the full incident report →

Minor March 2, 2026 Ivanti for Neurons ITSM - NVZ PRD - 500 errors and slowness in the NVZ Production environment. 2h 28m Service Manager / Asset Manager (NVZ)

Started Mar 02, 2026, 02:49 PM UTC· resolved Mar 02, 2026, 05:18 PM UTC

  1. investigating Mar 02, 2026, 02:49 PM UTC

    We are currently investigating this issue and will follow up with more details once we have them.

  2. monitoring Mar 02, 2026, 03:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 28, 2026 Ivanti Neurons for ITSM - Intermittent Issue on IAZ PRD Landscape 5h 27m Service Manager / Asset Manager (IAZ)

Started Feb 28, 2026, 09:42 PM UTC· resolved Mar 01, 2026, 03:09 AM UTC

  1. investigating Feb 28, 2026, 09:42 PM UTC

    We are currently investigating an intermittent issue affecting the IAZ PRD Landscape. Some users may experience occasional latency or disruptions while accessing the system. Our technical team is working to identify and resolve the issue as quickly as possible. Updates will be provided as more information becomes available. Thank you for your patience.

  2. monitoring Mar 01, 2026, 01:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 01, 2026, 03:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026 Neurons Platform - Experiencing Delays (1792963) 5h 23m Ivanti Neurons Platform (NVU)

Started Feb 27, 2026, 04:03 PM UTC· resolved Feb 27, 2026, 09:27 PM UTC

  1. investigating Feb 27, 2026, 04:03 PM UTC

    We are currently investigating the issue and will provide more details as they become available.

  2. investigating Feb 27, 2026, 05:41 PM UTC

    Site Reliability is still investigating. New devices may be slow to appear in the console

  3. monitoring Feb 27, 2026, 08:16 PM UTC

    Site Reliability has identified the issue and gathered information. Data should start flowing again, we expect things to return to normal in the next couple of hours

  4. resolved Feb 27, 2026, 09:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 23, 2026 FFZ Production Tenants not accessible 1m Service Manager / Asset Manager (FFZ)

Started Feb 23, 2026, 11:20 AM UTC· resolved Feb 23, 2026, 11:21 AM UTC

  1. investigating Feb 23, 2026, 11:20 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 23, 2026, 11:21 AM UTC

    Tenants were briefly inaccessible while the instrumentation patch was being applied around 10:00 AM UTC. Now that the activity is complete, the issue has been resolved and tenants are up.

  3. resolved Feb 23, 2026, 11:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 23, 2026 Significant delays and intermittent timeouts when creating or updating records in Ivanti LDZ PRD 16h 34m Service Manager / Asset Manager (LDZ)

Started Feb 23, 2026, 09:48 AM UTC· resolved Feb 24, 2026, 02:23 AM UTC

  1. investigating Feb 23, 2026, 09:48 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 23, 2026, 10:12 AM UTC

    We are working on the fix.

  3. investigating Feb 23, 2026, 12:41 PM UTC

    We have identified an issue with our database platform and are currently working to resolve it. We expect continued impact to performance until the issue is resolved

  4. investigating Feb 23, 2026, 01:50 PM UTC

    We are currently experiencing degraded performance, which may temporarily affect system responsiveness and latency. We appreciate your patience as our engineering team work to resolve the issue.

  5. investigating Feb 23, 2026, 03:09 PM UTC

    We are still experiencing degraded performance, which may temporarily affect system responsiveness and latency. We appreciate your patience as our engineering team work to resolve the issue.

  6. identified Feb 23, 2026, 04:24 PM UTC

    We are still experiencing degraded performance, which may temporarily affect system responsiveness and latency. We appreciate your patience as our engineering team work to resolve the issue.

  7. monitoring Feb 23, 2026, 08:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Feb 24, 2026, 02:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 9, 2026 Ivanti Neurons for MDM - Slowness in portal loading for https://uk1.mobileiron.com - 1777849 23h 48m https://uk1.mobileiron.com

Started Feb 09, 2026, 09:23 AM UTC· resolved Feb 10, 2026, 09:12 AM UTC

  1. investigating Feb 09, 2026, 09:23 AM UTC

    A number of Ivanti Neurons for MDM customers on the http://uk1.mobileiron.com environment are experiencing a degradation to the service. Observed slowness in portal loading. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information. Tracking Work Item: 1777849

  2. monitoring Feb 09, 2026, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2026, 09:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 9, 2026 Neurons Platform - Unable to create new reports - 1772579 2d 9h Ivanti Neurons Platform (NVU)

Started Feb 09, 2026, 05:58 AM UTC· resolved Feb 11, 2026, 03:54 PM UTC

  1. investigating Feb 09, 2026, 05:58 AM UTC

    We are currently investigating an issue where subset of users reports are not generating and are failing

  2. resolved Feb 11, 2026, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2026 Neurons Platform - Delays in processing agent credential changes 8h 40m Ivanti Neurons Platform (MLU), Ivanti Neurons Platform (NVU), Ivanti Neurons Platform (UKU), Ivanti Neurons Platform (FRU) and 2 more

Started Feb 04, 2026, 09:17 PM UTC· resolved Feb 05, 2026, 05:57 AM UTC

  1. investigating Feb 04, 2026, 09:17 PM UTC

    We are currently experiencing a backlog in the processing of agent policy changes. This will cause delays in updating and creating policy credentials. We expect the backlog to be fully processed in 4 to 5 hours.

  2. resolved Feb 05, 2026, 05:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 3, 2026 IAZ PRD 503 Errors 3h 58m Service Manager / Asset Manager (IAZ)

Started Feb 03, 2026, 07:17 PM UTC· resolved Feb 03, 2026, 11:15 PM UTC

  1. investigating Feb 03, 2026, 07:17 PM UTC

    We have received numerous reports that customers are receiving 503 errors when attempting to access their tenants in IAZ PRD. Teams are gathered and investigating.

  2. identified Feb 03, 2026, 07:55 PM UTC

    Teams are engaged and actively working to restore service.

  3. monitoring Feb 03, 2026, 08:09 PM UTC

    Underlying services have been restored and customers are accessing their tenants again.

  4. resolved Feb 03, 2026, 11:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 2, 2026 FFZ PRD Performance Issues Related to Workflows 1d 5h Service Manager / Asset Manager (FFZ)

Started Feb 02, 2026, 11:55 AM UTC· resolved Feb 03, 2026, 05:51 PM UTC

  1. investigating Feb 02, 2026, 11:55 AM UTC

    Several customers have reported performance issues related to workflows. We are currently investigating this issue.

  2. investigating Feb 02, 2026, 02:38 PM UTC

    This issue is still ongoing and we are continuing to investigate.

  3. monitoring Feb 02, 2026, 04:47 PM UTC

    We have deployed a fix for the current performance issue and are now monitoring the system to confirm its effectiveness.

  4. resolved Feb 03, 2026, 05:51 PM UTC

    This issue is no longer being observed - we have made additional improvements to the environment to prevent reoccurrence of this problem.

Read the full incident report →

Critical January 26, 2026 FFZ Performance Issue with Work Flows 1h 17m Service Manager / Asset Manager (FFZ)

Started Jan 26, 2026, 11:42 AM UTC· resolved Jan 26, 2026, 12:59 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor January 26, 2026 LDZ STG/UAT Performance Issues 2h 45m Service Manager / Asset Manager (LDZ)

Started Jan 26, 2026, 11:09 AM UTC· resolved Jan 26, 2026, 01:55 PM UTC

  1. investigating Jan 26, 2026, 11:09 AM UTC

    We are aware of an issue impacting STG/UAT for all LDZ customers. Team is investing.

  2. investigating Jan 26, 2026, 12:22 PM UTC

    We have identified that a number of customers are reporting 503 errors. The teams are still investigating the issue.

  3. identified Jan 26, 2026, 01:28 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 26, 2026, 01:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 26, 2026, 01:55 PM UTC

    This incident has been resolved.

Read the full incident report →