MobileIron incident

Neurons for UEM - Device Discovery Delay – New Devices Not Visible in NVU - 1810488

Minor Resolved View vendor source →
Started
Mar 16, 2026, 10:47 PM UTC
Resolved
Mar 17, 2026, 01:21 PM UTC
Duration
14h 34m
Detected by Pingoru
Mar 16, 2026, 10:47 PM UTC

Affected components

Ivanti Neurons Platform (NVU)

Update timeline

  1. investigating Mar 16, 2026, 10:47 PM UTC

    We are currently experiencing delays with device discovery in NVU. Newly installed agent devices or connector-imported devices may not appear as expected.

  2. identified Mar 17, 2026, 12:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 17, 2026, 08:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 17, 2026, 01:21 PM UTC

    This incident has been resolved.

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