MobileIron incident

FFZ PRD Performance Issues Related to Workflows

Minor Resolved View vendor source →

MobileIron experienced a minor incident on February 2, 2026 affecting Service Manager / Asset Manager (FFZ), lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 11:55 AM UTC
Resolved
Feb 03, 2026, 05:51 PM UTC
Duration
1d 5h
Detected by Pingoru
Feb 02, 2026, 11:55 AM UTC

Affected components

Service Manager / Asset Manager (FFZ)

Update timeline

  1. investigating Feb 02, 2026, 11:55 AM UTC

    Several customers have reported performance issues related to workflows. We are currently investigating this issue.

  2. investigating Feb 02, 2026, 02:38 PM UTC

    This issue is still ongoing and we are continuing to investigate.

  3. monitoring Feb 02, 2026, 04:47 PM UTC

    We have deployed a fix for the current performance issue and are now monitoring the system to confirm its effectiveness.

  4. resolved Feb 03, 2026, 05:51 PM UTC

    This issue is no longer being observed - we have made additional improvements to the environment to prevent reoccurrence of this problem.