MobileIron incident

Ivanti for Neurons ITSM - NVZ PRD - 500 errors and slowness in the NVZ Production environment.

Minor Resolved View vendor source →

MobileIron experienced a minor incident on March 2, 2026 affecting Service Manager / Asset Manager (NVZ), lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 02:49 PM UTC
Resolved
Mar 02, 2026, 05:18 PM UTC
Duration
2h 28m
Detected by Pingoru
Mar 02, 2026, 02:49 PM UTC

Affected components

Service Manager / Asset Manager (NVZ)

Update timeline

  1. investigating Mar 02, 2026, 02:49 PM UTC

    We are currently investigating this issue and will follow up with more details once we have them.

  2. monitoring Mar 02, 2026, 03:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 05:18 PM UTC

    This incident has been resolved.