MJ Platform had 30 outages in the last 2 years totaling 27h 57m of downtime — averaging 1.2 incidents per month.
There were 30 MJ Platform outages since June 11, 2024 totaling 27h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.
Reports of slowness, we are investigating now
We identified the issue and we have a resolution out and we will continue to monitor
This incident has been resolved
We have received reports of service interruptions while checking patients. We are investigating the issue.
We have identified the issue and we are working on a resolution.
A resolution has been implemented and we will continue to monitor the issue.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating the reports of the inability to post payments or check in patients in Pennsylvania
Investigation is ongoing, it appears that we are receiving 504 errors from the patient registry.
We are receiving normal responses from the patient registry. We are monitoring for any continued errors.
The inability to check in patients has been resolved.
We are investigating Report of archived inventory that needs to be restored.
We are continuing to investigate Reports of archived inventory that needs to be restored.
We are continuing to investigate Reports of archived inventory that needs to be restored.
We have identified the inventory and working on restoring
This inventory has been restored.
We are currently investigating increased errors and latency.
We are continuing investigation of the increased errors and latency.
We have identified the issue causing the increased errors and latency and it has been fixed. We will continue to monitor for any further issues.
The issue with the increased errors and latency has been resolved.