MJ Platform incident

Unable to search on products page

Minor Resolved View vendor source →

MJ Platform experienced a minor incident on October 21, 2025 affecting Retail and Manufacturing and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 07:00 PM UTC
Resolved
Oct 21, 2025, 08:33 PM UTC
Duration
1h 32m
Detected by Pingoru
Oct 21, 2025, 07:00 PM UTC

Affected components

RetailManufacturingCultivation

Update timeline

  1. investigating Oct 21, 2025, 07:00 PM UTC

    We are currently investigating the reports of not being able to search products on the product page

  2. monitoring Oct 21, 2025, 08:12 PM UTC

    We made some changes and searching products is working correctly now. We will continue to monitor to make sure everything remains stable.

  3. resolved Oct 21, 2025, 08:33 PM UTC

    The system remains stable, we will continue to monitor for any changes.