MJ Platform incident

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Critical Resolved View vendor source →

MJ Platform experienced a critical incident on December 13, 2025 affecting Retail and Manufacturing and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2025, 12:06 AM UTC
Resolved
Dec 13, 2025, 02:11 AM UTC
Duration
2h 4m
Detected by Pingoru
Dec 13, 2025, 12:06 AM UTC

Affected components

RetailManufacturingCultivation

Update timeline

  1. investigating Dec 13, 2025, 12:06 AM UTC

    We are currently investigating this issue.

  2. identified Dec 13, 2025, 12:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 13, 2025, 12:58 AM UTC

    The root issue has been identified. We should have the issue resolved and the system restored in approximately 1 hour.

  4. resolved Dec 13, 2025, 02:11 AM UTC

    We have restored the system and MJ Platform is fully operational.