MJ Platform incident

Unable to log in to MJ Platform

Critical Resolved View vendor source →

MJ Platform experienced a critical incident on December 18, 2025 affecting Retail and Manufacturing and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 10:48 PM UTC
Resolved
Dec 18, 2025, 11:13 PM UTC
Duration
24m
Detected by Pingoru
Dec 18, 2025, 10:48 PM UTC

Affected components

RetailManufacturingCultivation

Update timeline

  1. investigating Dec 18, 2025, 10:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 18, 2025, 11:04 PM UTC

    The system is running stable again. We continue to monitor the system for errors.

  3. resolved Dec 18, 2025, 11:13 PM UTC

    A third party service was down and appears to be resolved. We will continue to monitor the system.