MJ Platform experienced a minor incident on August 12, 2026 affecting Retail, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Retail
Update timeline
- identified Aug 12, 2026, 08:10 PM UTC
We are aware of an issue affecting the Patient Registry in Pennsylvania's ability to validate MMIDs, which may impact check-in and check-out. We will continue to coordinate with the third party to provide an update when their issue has been resolved.
- identified Aug 12, 2026, 08:10 PM UTC
We are aware of an issue affecting the Patient Registry in Pennsylvania's ability to validate MMIDs, which may impact check-in and check-out. We will continue to coordinate with the third party to provide an update when their issue has been resolved.
- resolved Aug 12, 2026, 10:15 PM UTC
This incident has been resolved.