Mintlify incident

Images on Authed Sites are not rendering

Resolved after 28 minutes, affecting Documentation (Display), on September 23, 2026.

resolved Sep 23, 2026, 09:16 PM UTC

Resolved, we restored the storage access policy affecting images on authenticated documentation sites. Images are loading normally, and the service has remained stable following the fix. If you continue to run into any issues please reach out to [email protected] "[email protected]": mailto:[email protected].

Started
Sep 23, 2026, 08:47 PM UTC
Resolved
Sep 23, 2026, 09:16 PM UTC
Duration
28m
Detected by Pingoru
Sep 23, 2026, 08:47 PM UTC

Affected components

Documentation (Display)

Update timeline

  1. investigating Sep 23, 2026, 08:47 PM UTC

    We are currently experiencing an issue with images not being rendered on authed sites. We are actively investigating a root cause

  2. monitoring Sep 23, 2026, 08:59 PM UTC

    We have identified the source of the issue and reverted the incorrect configuration. Assets should be loading as expected now, and our team will continue monitoring to ensure recovery.

  3. resolved Sep 23, 2026, 09:16 PM UTC

    Resolved, we restored the storage access policy affecting images on authenticated documentation sites. Images are loading normally, and the service has remained stable following the fix. If you continue to run into any issues please reach out to [email protected] "[email protected]": mailto:[email protected].

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