Mintlify incident

Images on Authed Sites are not rendering

Minor Resolved View vendor source →

Mintlify experienced a minor incident on September 23, 2026 affecting Display, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 09:16 PM UTC
Resolved
Sep 23, 2026, 09:16 PM UTC
Duration
—
Detected by Pingoru
Sep 23, 2026, 09:16 PM UTC

Affected components

Display

Update timeline

  1. investigating Sep 23, 2026, 08:47 PM UTC

    Status: Investigating We are currently experiencing an issue with images not being rendered on authed sites. We are actively investigating a root cause Affected components Display (Degraded performance)

  2. monitoring Sep 23, 2026, 08:59 PM UTC

    Status: Monitoring We have identified the source of the issue and reverted the incorrect configuration. Assets should be loading as expected now, and our team will continue monitoring to ensure recovery. Affected components Display (Degraded performance)

  3. resolved Sep 23, 2026, 09:16 PM UTC

    Status: Resolved Resolved, we restored the storage access policy affecting images on authenticated documentation sites. Images are loading normally, and the service has remained stable following the fix. If you continue to run into any issues please reach out to [email protected] "[email protected]": mailto:[email protected]. Affected components Display (Operational)