Mintlify incident

Unable to access preview deployments

Resolved after 13 minutes, affecting Documentation (Display) and Dashboard, on November 4, 2026.

resolved Nov 04, 2026, 09:29 PM UTC

This incident has been resolved. Logins to preview deployments and sites protected by Mintlify authentication are back to working normally. If you still are running into any issues please contact [email protected]: mailto:[email protected].

Started
Nov 04, 2026, 09:01 PM UTC
Resolved
Nov 04, 2026, 09:15 PM UTC
Duration
13m
Detected by Pingoru
Nov 04, 2026, 09:01 PM UTC

Affected components

Documentation (Display)Dashboard

Update timeline

  1. investigating Nov 04, 2026, 09:01 PM UTC

    We’re investigating an authentication issue that is preventing some users from accessing preview deployments. Previews are still building normally, and production documentation sites are not affected.

  2. investigating Nov 04, 2026, 09:09 PM UTC

    We've identified the cause of the error affecting preview deployments and sites protected by Mintlify authentication. A fix is being deployed now. Users who are already logged in and sites using other authentication methods are not affected.

  3. monitoring Nov 04, 2026, 09:15 PM UTC

    A fix has been deployed and logins to preview deployments and sites protected by Mintlify authentication are working again. We're monitoring to confirm. If you still see the error, try logging in again or contact [email protected]: mailto:[email protected].

  4. resolved Nov 04, 2026, 09:29 PM UTC

    This incident has been resolved. Logins to preview deployments and sites protected by Mintlify authentication are back to working normally. If you still are running into any issues please contact [email protected]: mailto:[email protected].

Your product runs on more than Mintlify

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →