Mintlify Outage History
Mintlify is up right nowPingoru has recorded 67 incidents for Mintlify: 67 in the last 12 months and 15 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 54 of 720 (7%) |
| May 2026 | 6 | 131 of 744 (18%) |
| June 2026 | 8 | 7 of 720 (1%) |
| July 2026 | 10 | 30 of 744 (4%) |
| August 2026 | 6 | 16 of 744 (2%) |
| September 2026 | 4 | 25 of 720 (3%) |
| October 2026 | 4 | 2 of 744 (0%) |
| November 2026 | 1 | 0 of 130 (0%) |
Incidents, newest first
Major November 4, 2026 Unable to access preview deployments 13m Documentation (Display), Dashboard
Started Nov 04, 2026, 09:01 PM UTC· resolved Nov 04, 2026, 09:15 PM UTC
- investigating Nov 04, 2026, 09:01 PM UTC
We’re investigating an authentication issue that is preventing some users from accessing preview deployments. Previews are still building normally, and production documentation sites are not affected.
- investigating Nov 04, 2026, 09:09 PM UTC
We've identified the cause of the error affecting preview deployments and sites protected by Mintlify authentication. A fix is being deployed now. Users who are already logged in and sites using other authentication methods are not affected.
- monitoring Nov 04, 2026, 09:15 PM UTC
A fix has been deployed and logins to preview deployments and sites protected by Mintlify authentication are working again. We're monitoring to confirm. If you still see the error, try logging in again or contact [email protected]: mailto:[email protected].
- resolved Nov 04, 2026, 09:29 PM UTC
This incident has been resolved. Logins to preview deployments and sites protected by Mintlify authentication are back to working normally. If you still are running into any issues please contact [email protected]: mailto:[email protected].
Minor October 21, 2026 Delayed deployments from GitHub 47m Updates
Started Oct 21, 2026, 04:32 PM UTC· resolved Oct 21, 2026, 05:20 PM UTC
- identified Oct 21, 2026, 04:32 PM UTC
Because of an ongoing GitHub incident affecting webhook deliveries, changes pushed to GitHub may be significantly delayed before they appear on your docs. If a change hasn't shown up, trigger a manual update from the dashboard. We're monitoring and will post an update when GitHub resolves the issue. Follow GitHub's status here: https://www.githubstatus.com/incidents/nms1dpzmh9d9
- resolved Oct 21, 2026, 05:20 PM UTC
GitHub has resolved the webhook delivery issue, and deployments from GitHub are back to normal. Delayed pushes should now be deployed. If a recent change still isn't on your docs, trigger a manual update from the dashboard or push a new commit.
Major October 16, 2026 Elevated search latency on documentation sites 5m Documentation (Search)
Started Oct 16, 2026, 01:22 AM UTC· resolved Oct 16, 2026, 01:27 AM UTC
- investigating Oct 16, 2026, 01:22 AM UTC
We’re seeing elevated latency on search across Mintlify-hosted documentation sites. Search results may load slowly or time out for some visitors. Documentation pages themselves are loading normally. Our team is actively investigating and we’ll share another update as soon as we know more.
- resolved Oct 16, 2026, 01:27 AM UTC
Search latency has returned to normal levels across documentation sites. We’re continuing to look into the cause and will keep monitoring to make sure performance stays stable.
Minor October 11, 2026 Delayed Github webhook processing 34m Updates
Started Oct 11, 2026, 07:15 PM UTC· resolved Oct 11, 2026, 07:49 PM UTC
- investigating Oct 11, 2026, 07:15 PM UTC
Deployments triggered by GitHub pushes are currently delayed. We are investigation the root cause.
- identified Oct 11, 2026, 07:32 PM UTC
We've found the cause of the delay in deployments triggered by GitHub pushes, and processing is starting to resume. Your changes are safe and queued. They'll deploy automatically over the next several minutes as we catch up. We'll post another update once everything is back to normal.
- resolved Oct 11, 2026, 07:49 PM UTC
Deployments triggered by GitHub pushes are back to normal, and all delayed updates have now been processed. We're sorry for the delay, and we're putting safeguards in place to stop this from happening again. If you are still experiencing any issues please contact [email protected] "[email protected]": mailto:[email protected].
Minor October 9, 2026 Search and other services impacted 8m
Started Oct 09, 2026, 05:51 PM UTC· resolved Oct 09, 2026, 06:00 PM UTC
- investigating Oct 09, 2026, 05:51 PM UTC
Right now we are investigating a search incident with Mintlify
- resolved Oct 09, 2026, 06:00 PM UTC
Services were impacted and slowed from 10:42-10:49 PST, and we have fully recovered
Minor September 24, 2026 Mintlify CLI installation failures 39m
Started Sep 24, 2026, 11:42 PM UTC· resolved Sep 25, 2026, 12:22 AM UTC
- identified Sep 24, 2026, 11:42 PM UTC
We identified an issue preventing some users from installing or updating the Mintlify CLI. A fix is being deployed. Existing documentation sites remain unaffected.
- resolved Sep 25, 2026, 12:22 AM UTC
We’ve deployed a fix, and users should now be able to install and update the Mintlify CLI normally. We’re monitoring recovery. If you continue to run into issues please contact [email protected] "[email protected]": mailto:[email protected].
Minor September 23, 2026 Images on Authed Sites are not rendering 28m Documentation (Display)
Started Sep 23, 2026, 08:47 PM UTC· resolved Sep 23, 2026, 09:16 PM UTC
- investigating Sep 23, 2026, 08:47 PM UTC
We are currently experiencing an issue with images not being rendered on authed sites. We are actively investigating a root cause
- monitoring Sep 23, 2026, 08:59 PM UTC
We have identified the source of the issue and reverted the incorrect configuration. Assets should be loading as expected now, and our team will continue monitoring to ensure recovery.
- resolved Sep 23, 2026, 09:16 PM UTC
Resolved, we restored the storage access policy affecting images on authenticated documentation sites. Images are loading normally, and the service has remained stable following the fix. If you continue to run into any issues please reach out to [email protected] "[email protected]": mailto:[email protected].
Minor September 3, 2026 DNS resolution issue affecting some documentation sites 18h 16m
Started Sep 03, 2026, 12:43 AM UTC· resolved Sep 03, 2026, 06:59 PM UTC
- monitoring Sep 03, 2026, 12:43 AM UTC
For customers using a reverse proxy, we have made mintlifysite.com available as a replacement origin and migrated our infrastructure to support it. We continue to work with our registrar to restore DNS resolution for mintlify.site. We have emailed affected customers with instructions for updating their reverse-proxy target. If you have questions or continue experiencing issues, please contact [email protected]: mailto:[email protected].
- resolved Sep 03, 2026, 06:59 PM UTC
Our registrar has removed the flag from our domain and we are working to ensure that we prevent this single source failure going forward
Critical September 2, 2026 Investigating - Outage across Dashboard, Search, Authenticated Docs, MCP and Assistant 5h 33m Documentation (Display), Dashboard, Updates, Documentation (Search)
Started Sep 02, 2026, 07:04 PM UTC· resolved Sep 03, 2026, 12:37 AM UTC
- investigating Sep 02, 2026, 07:04 PM UTC
We're currently investigating an issue affecting the hot path for database requests. This is impacting the following services: • Authenticated documentation sites - unavailable • Dashboard - unavailable • Documentation updates - deploys and content updates are not going through • Doc search - unavailable • Assistant - unavailable • MCP - unavailable Unauthenticated (public) documentation sites remain fully available and are not affected by this incident
- investigating Sep 02, 2026, 07:13 PM UTC
The following services have been restored and are operating normally: • Dashboard • Doc search • Assistant • Authenticated documentation sites We're continuing to work on restoring the remaining affected services: • Documentation updates - deploys and content updates are not going through • MCP - unavailable
- investigating Sep 02, 2026, 07:23 PM UTC
The services that were previously restored are experiencing issues again. The following are currently unavailable: • Dashboard • Documentation updates - deploys and content updates are not going through • Doc search • MCP • Assistant • Authenticated documentation sites • GitHub Actions
- identified Sep 02, 2026, 07:51 PM UTC
We've identified the underlying database issue and database availability has been restored. We are now scaling impacted services back up in a controlled sequence while monitoring stability. Dashboard, documentation updates and deploys, search, MCP, GitHub Actions, Assistant, and authenticated documentation sites remain intermittently unavailable. We’ll provide another update as recovery progresses.
- monitoring Sep 02, 2026, 09:00 PM UTC
Database availability has been restored and all replica members are healthy. We are progressively scaling impacted services back up. Dashboard, documentation updates, search, MCP, and Assistant are recovering but may experience intermittent errors or elevated latency. Some authenticated sites remain affected by a separate DNS issue. We’re monitoring stability and continuing restoration.
- monitoring Sep 02, 2026, 09:59 PM UTC
Core platform services are operational, but documentation updates, deploys, and commit checks remain delayed due to processing queue backlogs. We are actively draining the backlogs and restoring normal processing capacity. New updates may continue to experience delays during recovery. We’ll provide another update as processing returns to normal.
- resolved Sep 03, 2026, 12:37 AM UTC
Documentation updates restored We have worked through the documentation update backlog and re-run all updates that were dropped during the disruption. New deploys and content updates are processing normally. We are continuing to monitor recovery before resolving the incident.
Major August 21, 2026 Delayed documentation updates from GitHub 4h 41m Updates
Started Aug 21, 2026, 02:58 PM UTC· resolved Aug 21, 2026, 07:40 PM UTC
- investigating Aug 21, 2026, 02:58 PM UTC
Some customers are experiencing delays between pushing changes to GitHub and those changes appearing on their documentation site. Updates are being processed and no data is lost, but they may take significantly longer than usual to go live. If you have a pressing change, you can trigger a manual update from your dashboard to publish it immediately.
- monitoring Aug 21, 2026, 05:30 PM UTC
New documentation updates from GitHub are now processing normally, and changes pushed from this point on should go live within the usual timeframe. We are continuing to work through a backlog of earlier updates, so changes pushed during the incident window may still take some time to appear. Triggering a manual update from your dashboard will publish them immediately.
- resolved Aug 21, 2026, 07:40 PM UTC
The backlog of documentation updates from GitHub has been fully processed, and updates are publishing within the usual timeframe.
Major August 18, 2026 Authenticated docs sites are erroring 4m Documentation (Display)
Started Aug 18, 2026, 09:20 PM UTC· resolved Aug 18, 2026, 09:24 PM UTC
- investigating Aug 18, 2026, 09:20 PM UTC
We are investigating an issue impacting documentation sites failing to load.
- resolved Aug 18, 2026, 09:23 PM UTC
The fix is in and auth pages are visible again
- monitoring Aug 18, 2026, 09:23 PM UTC
We identified and resolved a configuration issue affecting authenticated documentation sites. Service has been restored, and we are monitoring recovery.
- resolved Aug 18, 2026, 09:24 PM UTC
Resolved: Authenticated documentation sites experienced elevated 500 errors from 2:08–2:21 PM PT due to an internal authentication configuration mismatch. Service has been fully restored, and we are monitoring recovery. No customer action is required.
Minor August 18, 2026 Documentation search degraded 4h 50m Documentation (Search)
Started Aug 18, 2026, 02:35 PM UTC· resolved Aug 18, 2026, 07:26 PM UTC
- investigating Aug 18, 2026, 07:26 PM UTC
We are experiencing a partial outage on the documentation search. Customers may experience partial indexes or delays in search results appearing
- resolved Aug 18, 2026, 08:27 PM UTC
The upstream indexing outage has been resolved and documentation search is back to normal.
Minor August 17, 2026 GitHub outage impacting Mintlify dashboard 5h 36m Dashboard, Updates
Started Aug 17, 2026, 01:48 PM UTC· resolved Aug 17, 2026, 07:24 PM UTC
- investigating Aug 17, 2026, 01:48 PM UTC
GitHub is currently experiencing an outage, causing degraded functionality across repository-dependent dashboard features.
- monitoring Aug 17, 2026, 02:20 PM UTC
We continue to monitor GitHub’s ongoing outage. Dashboard repository features and deployment updates remain degraded. Published documentation remains available.
- monitoring Aug 17, 2026, 03:18 PM UTC
We continue to monitor GitHub’s service disruption. GitHub-dependent dashboard features and deployment updates may remain degraded. Published documentation remains available.
- monitoring Aug 17, 2026, 03:52 PM UTC
GitHub’s ongoing outage continues to impact repository-dependent dashboard features and deployment updates. Published documentation remains available. We are actively monitoring recovery and will provide another update as soon as service stabilizes.
- monitoring Aug 17, 2026, 04:54 PM UTC
GitHub-dependent dashboard features and deployment updates are recovering. We are processing queued updates and continuing to monitor for full recovery. Published documentation remains available.
- resolved Aug 17, 2026, 05:31 PM UTC
GitHub-dependent dashboard features and deployment updates have recovered. If you continue to experience issues, please contact [email protected] "[email protected]": mailto:[email protected].
- monitoring Aug 17, 2026, 06:56 PM UTC
Automatic updates and previews are delayed due to API request failures from a github outage https://www.githubstatus.com/incidents/zkxwbgr0cnmx To manually redeploy your site you can do so on the dashboard in the activity tab.
- resolved Aug 17, 2026, 07:24 PM UTC
The github incident has been resolved
Critical August 14, 2026 Documentation Updates Outage 21m Dashboard, Updates
Started Aug 14, 2026, 04:25 AM UTC· resolved Aug 14, 2026, 04:46 AM UTC
- investigating Aug 14, 2026, 04:25 AM UTC
We are aware of an issue causing documentation updates to be currently down. We have identified the root cause and are working to deploy a fix. New doc changes are not being reflected on the live site during this time.
- investigating Aug 14, 2026, 04:41 AM UTC
Additionally, our self-updating docs products, including Automations and the Slack agent, are also temporarily down. Some users may receive a billing email indicating they've run out of credits. This is a side effect of the ongoing issue and does not reflect an actual change to your billing or credit balance.
- resolved Aug 14, 2026, 04:46 AM UTC
A fix has been deployed and Mintlify documentation updates, Automations, and the Slack agent are now operating normally. Any incorrect billing emails sent during the incident can be disregarded, no changes were made to your billing or credit balance. We will be reaching out directly to customers who received one of these emails.
Minor August 10, 2026 Search Service Disruption 16m Documentation (Search)
Started Aug 10, 2026, 07:25 AM UTC· resolved Aug 10, 2026, 07:42 AM UTC
- investigating Aug 10, 2026, 07:25 AM UTC
We are currently experiencing an issue affecting search functionality across documentation sites. Users may be unable to perform searches at this time. Our team is actively investigating and working on a fix. We will post updates as more information becomes available.
- resolved Aug 10, 2026, 07:42 AM UTC
The issue affecting search functionality across documentation sites has been resolved. Search is now fully operational. The disruption was caused by a billing issue with a third-party service provider, which led to a temporary suspension of service. This has since been resolved and full service has been restored.
Major July 27, 2026 Delayed documentation updates due to GitHub API degradation 1d Updates
Started Jul 27, 2026, 03:53 AM UTC· resolved Jul 28, 2026, 04:09 AM UTC
- identified Jul 27, 2026, 04:21 AM UTC
We are investigating delays in documentation deployments triggered by GitHub pushes. Changes pushed to your docs repository may take longer than usual to appear, or may not deploy until this is resolved. Docs sites remain fully available, this only affects new updates. We are working to identify the cause and will post updates here.
- monitoring Jul 27, 2026, 04:30 AM UTC
New documentation updates are processing normally again. We are continuing to monitor. If a push made during the incident window hasn't appeared, you can immediately rectify by re-triggering the deployment from the dashboard or push a new commit.
- resolved Jul 27, 2026, 07:37 AM UTC
Root cause was identified to be the github outage: https://www.githubstatus.com/incidents/fmmsrcg5x638 Documentation updates are prorcessing normally between the times of 03:53 UTC and 04:09 UTC updates to GitHub failed to process to fix this manually run a manual update in the dashboard
Minor July 21, 2026 Search requests failing for some customers 17m
Started Jul 21, 2026, 10:32 PM UTC· resolved Jul 21, 2026, 10:49 PM UTC
- investigating Jul 21, 2026, 10:32 PM UTC
We’re investigating an issue causing search requests to fail for some customers following a recent deployment. We’ve identified the change and are working to restore service. We’ll share another update shortly.
- identified Jul 21, 2026, 10:33 PM UTC
We’ve identified the issue and merged a fix. We’re deploying it now and will confirm once search is fully restored.
- resolved Jul 21, 2026, 10:49 PM UTC
The fix has been deployed, and search functionality has been restored
Minor July 21, 2026 Updates and preview deployments being delayed 1h 30m Updates
Started Jul 21, 2026, 05:14 PM UTC· resolved Jul 21, 2026, 06:44 PM UTC
- investigating Jul 21, 2026, 05:14 PM UTC
We're investigating delays or stalls in documentation updates
- resolved Jul 21, 2026, 06:44 PM UTC
Impact: Customers were not able to update their docs Root Cause: Updates failed due to a hitting a rate limit on Github Time Range: 4:40 AM - 8:00 AM PST
Minor July 20, 2026 GitHub API degradation causing update failures 1h 10m Dashboard, Updates
Started Jul 20, 2026, 12:46 AM UTC· resolved Jul 20, 2026, 01:57 AM UTC
- identified Jul 20, 2026, 12:46 AM UTC
We are seeing some documentation updates fail due to ongoing issues with GitHub’s API. We are monitoring GitHub’s recovery and will provide further updates as service is restored.
- identified Jul 20, 2026, 01:09 AM UTC
GitHub continues to report degraded availability across its services. As a result, some Mintlify documentation updates are still failing. Published documentation remains available. We are monitoring GitHub’s status "GitHub’s status": https://www.githubstatus.com/ and will continue to provide updates every 15 minutes.
- monitoring Jul 20, 2026, 01:32 AM UTC
We are seeing recovery in documentation updates, and our monitoring checks have returned to normal. GitHub’s incident remains ongoing, so we are continuing to monitor for intermittent failures and will provide another update in 15 minutes.
- resolved Jul 20, 2026, 01:57 AM UTC
GitHub API errors have subsided, and documentation updates are back to operating normally. If you continue to experience issues, please contact [email protected] "[email protected]": mailto:[email protected].
Minor July 16, 2026 We are seeing upstream GitHub API degradation 1h 13m Documentation (Display), Dashboard, Updates, Documentation (Search)
Started Jul 16, 2026, 10:35 PM UTC· resolved Jul 16, 2026, 11:48 PM UTC
- investigating Jul 16, 2026, 10:35 PM UTC
GitHub-connected projects may be unable to load the editor or perform repository actions, and deployments may fail or be delayed. Published documentation remains accessible. We’ll share updates as recovery progresses.
- investigating Jul 16, 2026, 10:52 PM UTC
We continue to see upstream errors from GitHub affecting the editor, repository actions, and deployments. We have escalated the issue with GitHub and will share updates as recovery progresses.
- identified Jul 16, 2026, 11:39 PM UTC
GitHub has confirmed degraded REST API availability, with approximately 35% of requests failing. This continues to affect GitHub-connected editor sessions, repository actions, and deployments. Published documentation remains accessible. We are monitoring GitHub’s investigation and will provide updates as service recovers.
- identified Jul 16, 2026, 11:41 PM UTC
Published documentation and search continue to function normally. GitHub’s ongoing REST API degradation remains limited to GitHub-connected editor sessions, repository actions, and deployments. We are monitoring GitHub’s investigation.
- monitoring Jul 16, 2026, 11:48 PM UTC
We are seeing recovery, and GitHub-connected editor sessions, repository actions, and deployments are working again. We will continue monitoring for stability.
- resolved Jul 16, 2026, 11:56 PM UTC
This incident is resolved. GitHub-connected editor sessions, repository actions, and deployments are operating normally. If you continue to experience issues, please contact [email protected] "[email protected]": mailto:[email protected].
Minor July 16, 2026 Security notice: AsyncAPI npm supply chain compromise — Mintlify is not affected – Documentation (Display), Dashboard, Updates, Documentation (Search)
Started Jul 16, 2026, 06:54 PM UTC· resolved Jul 16, 2026, 06:54 PM UTC
- resolved Jul 16, 2026, 06:54 PM UTC
On July 14, 2026, several packages in the @asyncapi npm namespace were compromised in a supply chain attack. An attacker exploited a misconfigured GitHub Actions workflow in the AsyncAPI generator repository to steal a publish token and release malicious versions of @asyncapi/specs (6.11.2, 6.11.2-alpha.1), @asyncapi/generator (3.3.1), @asyncapi/generator-components (0.7.1), and @asyncapi/generator-helpers (1.1.1). We reviewed our dependency tree and confirmed Mintlify is not affected: - We do not use @asyncapi/generator, @asyncapi/generator-helpers, or @asyncapi/generator-components anywhere in our codebase. - The only @asyncapi packages we depend on are @asyncapi/parser (not compromised) and @asyncapi/specs, which our lockfiles pin at 6.11.1 and 6.8.1 — both below the compromised 6.11.2. We will keep specs pinned below 6.11.2. - The malicious versions were never installed in our development, CI, or production environments, and we found no signs of impact. Mintlify's AsyncAPI documentation features continue to work normally and were never at risk. No action is required on your part.
Minor July 13, 2026 Editor publishing changes to repositories without branch protections – Documentation (Display), Dashboard, Updates, Documentation (Search)
Started Jul 13, 2026, 08:00 PM UTC· resolved Jul 13, 2026, 08:00 PM UTC
- resolved Jul 13, 2026, 08:00 PM UTC
The web editor was unintentionally auto making commits directly to the main branch on user typing edits. This impacted any customer who did not have GitHub branch protections enabled between approximately 07/13/2026 13:00 PST and 07/14/2026 15:44 PT when we deployed a fix
Minor July 10, 2026 Increase in search failures 41m Documentation (Search)
Started Jul 10, 2026, 04:51 PM UTC· resolved Jul 10, 2026, 05:32 PM UTC
- investigating Jul 10, 2026, 04:51 PM UTC
We have detected an uptick in search failures across a subset of customers. We are investigating root cause.
- resolved Jul 10, 2026, 05:32 PM UTC
This incident is only affecting a handful of customers and is not widespread, we are following up with affected customers directly.
Minor July 2, 2026 Docs Assistant Not Functioning 13m
Started Jul 02, 2026, 09:56 PM UTC· resolved Jul 02, 2026, 10:09 PM UTC
- investigating Jul 02, 2026, 09:56 PM UTC
We have discovered an issue with our model provider that is causing our docs assistant to not function properly. We are actively investigating a root cause.
- resolved Jul 02, 2026, 10:09 PM UTC
We've restored functionality to our docs assistant by reverting to a stable model. The assistant is now operating normally. We will share a timeline once we have more details.
Minor July 1, 2026 Degraded Performance Across Mintlify Services 54m Documentation (Display), Dashboard, Updates, Documentation (Search)
Started Jul 01, 2026, 09:10 PM UTC· resolved Jul 01, 2026, 10:05 PM UTC
- investigating Jul 01, 2026, 09:10 PM UTC
We're investigating elevated latency and intermittent errors (including 500s) affecting docs pages and related services. The cause has been traced to a traffic spike on our primary database cluster, which is degrading performance across the platform. Our team is working to stabilize the cluster and restore normal service. We'll post another update shortly.
- investigating Jul 01, 2026, 10:05 PM UTC
The earlier latency and errors affecting docs pages have been resolved, and all services are back to normal. Thanks for your patience.
- resolved Jul 01, 2026, 10:22 PM UTC
After a period of monitoring, we have confirmed a full return to healthy services.