Mindtickle incident

Some analytics reports may serve stale data.

Mindtickle experienced a minor incident on August 19, 2026 affecting In-Platform Analytics, lasting 8h 50m. The incident has been resolved; the full update timeline is below.

Started: Aug 19, 2026, 05:16 PM UTC
Resolved: Aug 20, 2026, 02:07 AM UTC
Duration: 8h 50m
Detected by Pingoru: Aug 19, 2026, 05:16 PM UTC

Affected components

In-Platform Analytics

Update timeline

investigating Aug 19, 2026, 05:16 PM UTC

We're investigating an issue where a subset of customers may see stale data in certain analytics reports, specifically: SSR, Custom Dashboards, Manager & Relationship reports, and Overview / Adoption / Performance reports. Other reports and product areas are unaffected. If your analytics reflect current data, no action is needed. We'll post an update shortly.
resolved Aug 20, 2026, 02:07 AM UTC

This issue is resolved. All affected reports are now showing current data. Thank you for your patience.