MINDBODY experienced a minor incident on July 22, 2026 affecting Mindbody Corporate Tools and Mindbody API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 22, 2026, 05:20 PM UTC
Status: Investigating We are investigating an issue impacting the Mindbody Services. Mindbody customers logging into Mindbody services with a new session are receiving an error. If a Mindbody customer is already logged into a Mindbody service they're experiencing slower than normal page load times and intermittent errors. Our engineering teams are working to identify the issue and implement a fix as soon as possible. Thank you for your patience while we work to restore services. Our next update will be at 11:00AM PT. Affected components Mindbody Video - Virtual Wellness Platform (Partial outage) Mindbody Branded Web (Partial outage) Mindbody Branded App (Partial outage) Mindbody Business App (Partial outage) Mindbody App (Partial outage) Mindbody Payment Processing (Partial outage) Mindbody Class Check-In App (Partial outage) Mindbody Web Software - Europe, Middle East, and Africa (Partial outage) Mindbody Webhooks (Partial outage) Mindbody Web Software - North, Central, and South America (Partial outage) Mindbody Corporate Tools (Partial outage) Mindbody API (Partial outage) Mindbody Web Software - Asia Pacific (Partial outage) Mindbody Consumer Web (Partial outage)
- investigating Jul 22, 2026, 05:27 PM UTC
Status: Investigating We are continuing to investigate an issue impacting Mindbody services. Mindbody customers are currently unable to access Mindbody services. Our engineering teams are working to implement a fix as soon as possible. Thank you for your patience while we work to restore services. Our next update will be at 11:00AM PT. Affected components Mindbody Video - Virtual Wellness Platform (Full outage) Mindbody Class Check-In App (Full outage) Mindbody Web Software - Europe, Middle East, and Africa (Full outage) Mindbody Webhooks (Full outage) Mindbody Web Software - North, Central, and South America (Full outage) Mindbody Business App (Full outage) Mindbody App (Full outage) Mindbody Payment Processing (Full outage) Mindbody Corporate Tools (Full outage) Mindbody Branded Web (Full outage) Mindbody Branded App (Full outage) Mindbody API (Full outage) Mindbody Web Software - Asia Pacific (Full outage) Mindbody Consumer Web (Full outage)
- monitoring Jul 22, 2026, 05:32 PM UTC
Status: Monitoring Our engineering teams have implemented a fix to Mindbody services. Mindbody customers may experience slower than normal page load times and intermittent errors while services begin to recover. We are monitoring to ensure system stability while services recover. Our next update will be at 11:00AM PT Affected components Mindbody Video - Virtual Wellness Platform (Degraded performance) Mindbody Web Software - Europe, Middle East, and Africa (Degraded performance) Mindbody Webhooks (Degraded performance) Mindbody Corporate Tools (Degraded performance) Mindbody Web Software - Asia Pacific (Degraded performance) Mindbody Payment Processing (Degraded performance) Mindbody Class Check-In App (Degraded performance) Mindbody Web Software - North, Central, and South America (Degraded performance) Mindbody Branded Web (Degraded performance) Mindbody Branded App (Degraded performance) Mindbody API (Degraded performance) Mindbody Business App (Degraded performance) Mindbody App (Degraded performance) Mindbody Consumer Web (Degraded performance)
- resolved Jul 22, 2026, 05:58 PM UTC
Status: Resolved Our engineering teams have successfully implemented the fix and Mindbody services have fully recovered. Thank you for your patience while we worked to restore services. Affected components Mindbody Webhooks (Operational) Mindbody Business App (Operational) Mindbody App (Operational) Mindbody Web Software - Asia Pacific (Operational) Mindbody Video - Virtual Wellness Platform (Operational) Mindbody Class Check-In App (Operational) Mindbody Web Software - Europe, Middle East, and Africa (Operational) Mindbody Web Software - North, Central, and South America (Operational) Mindbody Corporate Tools (Operational) Mindbody Branded Web (Operational) Mindbody Branded App (Operational) Mindbody API (Operational) Mindbody Consumer Web (Operational) Mindbody Payment Processing (Operational)