MINDBODY incident

Booker Payment Processing - Mindbody Payments

Minor Resolved View vendor source →

MINDBODY experienced a minor incident on June 23, 2026 affecting Booker Web Software, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 06:18 PM UTC
Resolved
Jun 23, 2026, 06:18 PM UTC
Duration
—
Detected by Pingoru
Jun 23, 2026, 06:18 PM UTC

Affected components

Booker Web Software

Update timeline

  1. investigating Jun 23, 2026, 04:33 PM UTC

    Status: Investigating We are investigating an issue affecting Mindbody Payments. A subset of Booker customers using the Mindbody Payments processor may experience an error when attempting to access the Payments Portal. This does not impact the ability to process payments. We will provide additional updates at 11 AM PST or as more information becomes available. Affected components Booker Web Software (Degraded performance)

  2. resolved Jun 23, 2026, 06:18 PM UTC

    Status: Resolved We have released a fix for the issue and confirmed that access to the Payments Portal for Booker customers has been restored. Thank you for your patience while we worked to resolve the issue. Affected components Booker Web Software (Operational)