MINDBODY experienced a minor incident on October 20, 2026 affecting Mindbody Web Software - Europe, Middle East, and Africa and Mindbody Web Software - North, Central, and South America and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 12:57 AM UTC
Status: Investigating We are currently investigating reports of an error when accessing the Clients tab affecting Mindbody. Our team is actively investigating the issue. We will provide updates as more information becomes available. We apologize for any inconvenience. Affected components Mindbody Web Software - Europe, Middle East, and Africa (Degraded performance) Mindbody Web Software - North, Central, and South America (Degraded performance) Mindbody Web Software - Asia Pacific (Degraded performance)
- identified Oct 20, 2026, 01:45 AM UTC
Status: Identified We have identified the cause of the issue and are currently rolling out a fix. We will provide further updates as more information becomes available. We apologize for any inconvenience caused. Affected components Mindbody Web Software - Europe, Middle East, and Africa (Degraded performance) Mindbody Web Software - North, Central, and South America (Degraded performance) Mindbody Web Software - Asia Pacific (Degraded performance)
- resolved Oct 20, 2026, 02:26 AM UTC
Status: Resolved Our engineer have address has issue and rollout the fix for the issue. Mindbody service has fully recover and back to functioning. Affected components Mindbody Web Software - Europe, Middle East, and Africa (Operational) Mindbody Web Software - North, Central, and South America (Operational) Mindbody Web Software - Asia Pacific (Operational)