Middesk Outage History

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Middesk had 31 outages in the last 2 years totaling 1186h 54m of downtime — averaging 1.3 incidents per month.

There were 31 Middesk outages since July 19, 2024 totaling 1186h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.middesk.com

Major June 2, 2026

Business Creation Errors

Detected by Pingoru
Jun 02, 2026, 09:37 PM UTC
Resolved
Jun 02, 2026, 09:43 PM UTC
Duration
5m
Affected: Business Verification
Timeline · 2 updates
  1. monitoring Jun 02, 2026, 09:37 PM UTC

    We've identified an issue causing some business creation API requests to return errors. A fix has been deployed and we're monitoring for full recovery.

  2. resolved Jun 02, 2026, 09:43 PM UTC

    For approximately 12 minutes beginning around 2:20 PM PT, a portion of Business Verification API requests (including new business submissions) returned errors. We identified the cause, deployed a fix, and have confirmed through monitoring that requests are processing normally.

Read the full incident report →

Major May 27, 2026

Maryland SOS Portal Outage

Detected by Pingoru
May 27, 2026, 07:55 PM UTC
Resolved
May 28, 2026, 03:56 PM UTC
Duration
20h
Affected: Business Verification
Timeline · 2 updates
  1. investigating May 27, 2026, 07:55 PM UTC

    MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.

  2. resolved May 28, 2026, 03:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026

Maryland SOS Portal

Detected by Pingoru
May 27, 2026, 07:55 PM UTC
Resolved
May 27, 2026, 07:55 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 08, 2026, 03:51 PM UTC

    MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.

Read the full incident report →

Critical May 27, 2026

Dashboard is currently down

Detected by Pingoru
May 27, 2026, 03:55 AM UTC
Resolved
May 27, 2026, 04:06 AM UTC
Duration
10m
Affected: Dashboard
Timeline · 2 updates
  1. investigating May 27, 2026, 03:55 AM UTC

    We are currently investigating this issue.

  2. resolved May 27, 2026, 04:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 26, 2026

Increased API Latency

Detected by Pingoru
May 26, 2026, 09:19 PM UTC
Resolved
May 26, 2026, 10:34 PM UTC
Duration
1h 15m
Affected: Business VerificationSignalEntity Management
Timeline · 3 updates
  1. investigating May 26, 2026, 09:19 PM UTC

    We're currently observing elevated response times across the Middesk API. Our engineering team is actively investigating the root cause.

  2. investigating May 26, 2026, 10:17 PM UTC

    We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed.

  3. resolved May 26, 2026, 10:34 PM UTC

    API performance has recovered and we're monitoring for stability

Read the full incident report →

Notice April 21, 2026

Hawaii SOS Portal Outage

Detected by Pingoru
Apr 21, 2026, 08:24 PM UTC
Resolved
Apr 28, 2026, 05:28 PM UTC
Duration
6d 21h
Timeline · 1 update
  1. monitoring Apr 21, 2026, 08:24 PM UTC

    Hawaii Secretary of State portal is undergoing scheduled maintenance until April 27th at midnight HST. As a result, any business entity searches or document requests requiring Hawaii SOS data will be delayed until then.

Read the full incident report →

Major April 21, 2026

Elevated Error Rates for API and Dashboard

Detected by Pingoru
Apr 21, 2026, 08:18 PM UTC
Resolved
Apr 21, 2026, 08:40 PM UTC
Duration
21m
Affected: Business VerificationSignalDashboardEntity Management
Timeline · 5 updates
  1. identified Apr 21, 2026, 08:38 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 21, 2026, 08:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 21, 2026, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 21, 2026, 08:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 21, 2026, 08:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

Intermittent website order processing delays

Detected by Pingoru
Apr 20, 2026, 02:13 PM UTC
Resolved
Apr 20, 2026, 02:30 PM UTC
Duration
17m
Affected: Business Verification
Timeline · 2 updates
  1. identified Apr 20, 2026, 02:13 PM UTC

    We are experiencing intermittent delays in processing website orders due to an upstream provider outage.

  2. resolved Apr 20, 2026, 02:30 PM UTC

    This incident has been resolved. We are monitoring to ensure continued stability.

Read the full incident report →

Minor April 9, 2026

Intermittent KYC order failures

Detected by Pingoru
Apr 09, 2026, 05:16 PM UTC
Resolved
Apr 09, 2026, 10:11 PM UTC
Duration
4h 54m
Affected: Business Verification
Timeline · 2 updates
  1. investigating Apr 09, 2026, 05:16 PM UTC

    We are observing intermittent stuck KYC orders due to an upstream provider. Our team is currently investigating and hope to resolve the issue shortly.

  2. resolved Apr 09, 2026, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 12, 2026

Arkansas UCC Portal Outage

Detected by Pingoru
Mar 12, 2026, 05:44 PM UTC
Resolved
Mar 13, 2026, 02:04 PM UTC
Duration
20h 20m
Timeline · 2 updates
  1. investigating Mar 12, 2026, 05:44 PM UTC

    The Arkansas UCC portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any lien search, lien filing, and lien amendment requests in Arkansas will be delayed until the portal is back online.

  2. resolved Mar 13, 2026, 02:04 PM UTC

    The Arkansas UCC portal is back online. Lien search, lien filing, and lien amendment requests in Arkansas are no longer delayed.

Read the full incident report →

Notice March 9, 2026

NY UCC Lien Portal Outage

Detected by Pingoru
Mar 09, 2026, 02:08 PM UTC
Resolved
Mar 10, 2026, 04:39 PM UTC
Duration
1d 2h
Timeline · 2 updates
  1. investigating Mar 09, 2026, 02:08 PM UTC

    The NY UCC portal remains unavailable past its expected restoration date. As a result, any NY lien searches and lien filings will be delayed until the portal is back online.

  2. resolved Mar 10, 2026, 04:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 4, 2026

Mississippi UCC Lien Filing Portal Outage

Detected by Pingoru
Mar 04, 2026, 09:28 PM UTC
Resolved
Mar 13, 2026, 02:51 PM UTC
Duration
8d 17h
Timeline · 2 updates
  1. investigating Mar 04, 2026, 09:28 PM UTC

    Mississippi's UCC lien filing portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any Lien Filing & Termination requests requiring Mississippi filings will be delayed until the portal is functioning again.

  2. resolved Mar 13, 2026, 02:51 PM UTC

    The Mississippi UCC lien filing portal is now operational again. Lien Filing & Termination requests for Mississippi filings will proceed as normal.

Read the full incident report →

Critical February 27, 2026

Delays in processing Businesses and Signals failing to create

Detected by Pingoru
Feb 27, 2026, 09:50 PM UTC
Resolved
Feb 27, 2026, 10:59 PM UTC
Duration
1h 8m
Affected: Business VerificationSignal
Timeline · 2 updates
  1. investigating Feb 27, 2026, 09:50 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 27, 2026, 10:59 PM UTC

    This incident has been resolved. We are actively monitoring to ensure continued stability.

Read the full incident report →

Notice February 17, 2026

Delays in business turnaround time

Detected by Pingoru
Feb 17, 2026, 06:51 PM UTC
Resolved
Feb 14, 2026, 07:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 17, 2026, 06:51 PM UTC

    We observed elevated latency in processing businesses between 11:23AM and 12:11PM PT. The root cause has been identified and a fix has been implemented. We are actively monitoring the API to ensure continued stability.

Read the full incident report →

Notice January 31, 2026

API Performance Degradation

Detected by Pingoru
Jan 31, 2026, 08:23 PM UTC
Resolved
Jan 30, 2026, 09:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 31, 2026, 08:23 PM UTC

    We observed elevated latency and intermittent errors affecting a subset of API requests between 21:04 UTC and 21:21 UTC. During this period, a meaningful number of 500 errors were returned by the Signals API. A fix has been implemented, and we are actively monitoring the API to ensure continued stability.

Read the full incident report →

Notice January 30, 2026

California UCC Lien Search Portal Outage

Detected by Pingoru
Jan 30, 2026, 07:52 PM UTC
Resolved
Feb 02, 2026, 05:34 PM UTC
Duration
2d 21h
Timeline · 2 updates
  1. identified Jan 30, 2026, 07:52 PM UTC

    CA UCC lien search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any CA UCC Lien Searches will be delayed until the portal is back online.

  2. resolved Feb 02, 2026, 05:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 5, 2026

Arizona SOS Website Outage

Detected by Pingoru
Jan 05, 2026, 09:25 PM UTC
Resolved
Jan 22, 2026, 06:09 PM UTC
Duration
16d 20h
Timeline · 2 updates
  1. monitoring Jan 05, 2026, 09:25 PM UTC

    AZ SOS is currently updating its portal through January 12th, 2026. As a result, any SOS Documents requests for businesses formed or operating in Arizona will be delayed until then.

  2. resolved Jan 22, 2026, 06:09 PM UTC

    Documents from the new AZ SOS portal are now available.

Read the full incident report →

Minor December 3, 2025

Issues with PDF Generation

Detected by Pingoru
Dec 03, 2025, 11:30 PM UTC
Resolved
Dec 03, 2025, 11:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 04, 2025, 09:01 PM UTC

    Between 3:30PM and 9:46PM PST, new PDF reports were returned as empty PDF documents. The issue has been resolved and all impacted business reports have been regenerated.

Read the full incident report →

Notice November 26, 2025

GA UCC Search Portal Outage

Detected by Pingoru
Nov 26, 2025, 05:42 PM UTC
Resolved
Dec 01, 2025, 05:47 PM UTC
Duration
5d
Timeline · 2 updates
  1. monitoring Nov 26, 2025, 05:42 PM UTC

    GA UCC is currently undergoing maintenance, which is causing delays in lien searches and lien document retrieval for Georgia. Middesk is actively monitoring the situation and will provide an update once a resolution timeline is announced.

  2. resolved Dec 01, 2025, 05:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Service interruptions due to upstream provider outage

Detected by Pingoru
Nov 18, 2025, 12:51 PM UTC
Resolved
Nov 18, 2025, 05:04 PM UTC
Duration
4h 12m
Affected: Business VerificationTIN MatchDashboard
Timeline · 3 updates
  1. identified Nov 18, 2025, 01:23 PM UTC

    Our proxy provider is experiencing a major network outage making our services intermittently unreachable.

  2. monitoring Nov 18, 2025, 02:49 PM UTC

    Upstream outage is resolving. All services are recovering or have recovered. We will continue to monitor the situation.

  3. resolved Nov 18, 2025, 05:37 PM UTC

    Network errors have been resolved.

Read the full incident report →

Minor July 10, 2025

Delays in processing businesses with Adverse Media Orders

Detected by Pingoru
Jul 10, 2025, 03:18 PM UTC
Resolved
Jul 10, 2025, 03:34 PM UTC
Duration
15m
Affected: Business Verification
Timeline · 3 updates
  1. investigating Jul 10, 2025, 03:18 PM UTC

    Businesses including an adverse media order are delayed in processing. We are investigating the issue.

  2. investigating Jul 10, 2025, 03:33 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 10, 2025, 03:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

Intermittent latency issues and errors due to upstream infrastructure outage

Detected by Pingoru
Jun 12, 2025, 07:11 PM UTC
Resolved
Jun 13, 2025, 04:22 PM UTC
Duration
21h 11m
Affected: Business VerificationDashboard
Timeline · 6 updates
  1. investigating Jun 12, 2025, 06:41 PM UTC

    We are currently investigating latency problems related to upstream issues from our infrastructure provider.

  2. identified Jun 12, 2025, 07:11 PM UTC

    The issue has been confirmed to be a broader outage with our infrastructure provider. We are actively working with them on remediation and will provide updates as available. Impact includes: - API request errors - Elevated response times - Slower overall order processing for Business Verification - Errors for downloading/exporting PDFs - Intermittent issues logging in with "Sign in with Google"

  3. identified Jun 12, 2025, 08:07 PM UTC

    Google Cloud Platform has identified the root cause and is working on mitigation (https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW). We are receiving requests and slowly processing orders during this ongoing incident. We will begin to work through the backlog shortly.

  4. monitoring Jun 12, 2025, 08:35 PM UTC

    Service has been restored to normal operation. We're continuing to monitor the upstream incident as we process a backlog of orders.

  5. monitoring Jun 12, 2025, 08:36 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 13, 2025, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 23, 2025

Elevated Latency and Error Rates on API Endpoints

Detected by Pingoru
May 23, 2025, 07:14 PM UTC
Resolved
May 23, 2025, 07:14 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 24, 2025, 01:45 AM UTC

    We observed elevated error rates and latency affecting several endpoints of the Middesk API for a duration of 6 minutes. The root cause has been identified and a fix has been implemented. We are actively monitoring the API to ensure continued stability.

Read the full incident report →

Notice April 17, 2025

Texas SOS site is down

Detected by Pingoru
Apr 17, 2025, 08:34 PM UTC
Resolved
Apr 22, 2025, 05:08 PM UTC
Duration
4d 20h
Affected: Business Verification
Timeline · 2 updates
  1. investigating Apr 17, 2025, 08:34 PM UTC

    The Texas Secretary of State site is down and has been affecting our manual fulfillment and data freshness of our liens and documents products in that state.

  2. resolved Apr 22, 2025, 05:08 PM UTC

    This incident has been resolved.

Read the full incident report →