Middesk experienced a major incident on May 26, 2026 affecting Business Verification and Signal and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Business VerificationSignalEntity Management
Update timeline
- investigating May 26, 2026, 09:19 PM UTC
We're currently observing elevated response times across the Middesk API. Our engineering team is actively investigating the root cause.
- investigating May 26, 2026, 10:17 PM UTC
We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed.
- resolved May 26, 2026, 10:34 PM UTC
API performance has recovered and we're monitoring for stability