Middesk incident

Increased API Latency

Resolved after 1 hour 15 minutes, affecting Business Verification and Signal and 1 more, on May 26, 2026.

investigating May 26, 2026, 10:17 PM UTC

We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed.

Started
May 26, 2026, 09:19 PM UTC
Resolved
May 26, 2026, 10:34 PM UTC
Duration
1h 15m
Detected by Pingoru
May 26, 2026, 09:19 PM UTC

Affected components

Business VerificationSignalEntity Management

Update timeline

  1. investigating May 26, 2026, 09:19 PM UTC

    We're currently observing elevated response times across the Middesk API. Our engineering team is actively investigating the root cause.

  2. investigating May 26, 2026, 10:17 PM UTC

    We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed.

  3. resolved May 26, 2026, 10:34 PM UTC

    API performance has recovered and we're monitoring for stability

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