Middesk incident

Service interruptions due to upstream provider outage

Critical Resolved View vendor source →

Middesk experienced a critical incident on November 18, 2025 affecting Business Verification and TIN Match and 1 more component, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:51 PM UTC
Resolved
Nov 18, 2025, 05:04 PM UTC
Duration
4h 12m
Detected by Pingoru
Nov 18, 2025, 12:51 PM UTC

Affected components

Business VerificationTIN MatchDashboard

Update timeline

  1. identified Nov 18, 2025, 01:23 PM UTC

    Our proxy provider is experiencing a major network outage making our services intermittently unreachable.

  2. monitoring Nov 18, 2025, 02:49 PM UTC

    Upstream outage is resolving. All services are recovering or have recovered. We will continue to monitor the situation.

  3. resolved Nov 18, 2025, 05:37 PM UTC

    Network errors have been resolved.