Middesk Outage History

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There were 10 Middesk outages since February 9, 2026 totaling 428h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.middesk.com

Notice April 21, 2026

Hawaii SOS Portal Outage

Detected by Pingoru
Apr 21, 2026, 08:24 PM UTC
Resolved
Apr 28, 2026, 05:28 PM UTC
Duration
6d 21h
Timeline · 1 update
  1. monitoring Apr 21, 2026, 08:24 PM UTC

    Hawaii Secretary of State portal is undergoing scheduled maintenance until April 27th at midnight HST. As a result, any business entity searches or document requests requiring Hawaii SOS data will be delayed until then.

Read the full incident report →

Major April 21, 2026

Elevated Error Rates for API and Dashboard

Detected by Pingoru
Apr 21, 2026, 08:18 PM UTC
Resolved
Apr 21, 2026, 08:40 PM UTC
Duration
21m
Affected: Business VerificationSignalDashboardEntity Management
Timeline · 5 updates
  1. identified Apr 21, 2026, 08:38 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 21, 2026, 08:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 21, 2026, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 21, 2026, 08:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 21, 2026, 08:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

Intermittent website order processing delays

Detected by Pingoru
Apr 20, 2026, 02:13 PM UTC
Resolved
Apr 20, 2026, 02:30 PM UTC
Duration
17m
Affected: Business Verification
Timeline · 2 updates
  1. identified Apr 20, 2026, 02:13 PM UTC

    We are experiencing intermittent delays in processing website orders due to an upstream provider outage.

  2. resolved Apr 20, 2026, 02:30 PM UTC

    This incident has been resolved. We are monitoring to ensure continued stability.

Read the full incident report →

Minor April 9, 2026

Intermittent KYC order failures

Detected by Pingoru
Apr 09, 2026, 05:16 PM UTC
Resolved
Apr 09, 2026, 10:11 PM UTC
Duration
4h 54m
Affected: Business Verification
Timeline · 2 updates
  1. investigating Apr 09, 2026, 05:16 PM UTC

    We are observing intermittent stuck KYC orders due to an upstream provider. Our team is currently investigating and hope to resolve the issue shortly.

  2. resolved Apr 09, 2026, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 12, 2026

Arkansas UCC Portal Outage

Detected by Pingoru
Mar 12, 2026, 05:44 PM UTC
Resolved
Mar 13, 2026, 02:04 PM UTC
Duration
20h 20m
Timeline · 2 updates
  1. investigating Mar 12, 2026, 05:44 PM UTC

    The Arkansas UCC portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any lien search, lien filing, and lien amendment requests in Arkansas will be delayed until the portal is back online.

  2. resolved Mar 13, 2026, 02:04 PM UTC

    The Arkansas UCC portal is back online. Lien search, lien filing, and lien amendment requests in Arkansas are no longer delayed.

Read the full incident report →

Notice March 9, 2026

NY UCC Lien Portal Outage

Detected by Pingoru
Mar 09, 2026, 02:08 PM UTC
Resolved
Mar 10, 2026, 04:39 PM UTC
Duration
1d 2h
Timeline · 2 updates
  1. investigating Mar 09, 2026, 02:08 PM UTC

    The NY UCC portal remains unavailable past its expected restoration date. As a result, any NY lien searches and lien filings will be delayed until the portal is back online.

  2. resolved Mar 10, 2026, 04:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 4, 2026

Mississippi UCC Lien Filing Portal Outage

Detected by Pingoru
Mar 04, 2026, 09:28 PM UTC
Resolved
Mar 13, 2026, 02:51 PM UTC
Duration
8d 17h
Timeline · 2 updates
  1. investigating Mar 04, 2026, 09:28 PM UTC

    Mississippi's UCC lien filing portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any Lien Filing & Termination requests requiring Mississippi filings will be delayed until the portal is functioning again.

  2. resolved Mar 13, 2026, 02:51 PM UTC

    The Mississippi UCC lien filing portal is now operational again. Lien Filing & Termination requests for Mississippi filings will proceed as normal.

Read the full incident report →

Critical February 27, 2026

Delays in processing Businesses and Signals failing to create

Detected by Pingoru
Feb 27, 2026, 09:50 PM UTC
Resolved
Feb 27, 2026, 10:59 PM UTC
Duration
1h 8m
Affected: Business VerificationSignal
Timeline · 2 updates
  1. investigating Feb 27, 2026, 09:50 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 27, 2026, 10:59 PM UTC

    This incident has been resolved. We are actively monitoring to ensure continued stability.

Read the full incident report →

Notice February 17, 2026

Delays in business turnaround time

Detected by Pingoru
Feb 17, 2026, 06:51 PM UTC
Resolved
Feb 14, 2026, 07:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Feb 17, 2026, 06:51 PM UTC

    We observed elevated latency in processing businesses between 11:23AM and 12:11PM PT. The root cause has been identified and a fix has been implemented. We are actively monitoring the API to ensure continued stability.

Read the full incident report →

Minor February 9, 2026

Degraded API and dashboard performance

Detected by Pingoru
Feb 09, 2026, 07:24 PM UTC
Resolved
Feb 09, 2026, 07:59 PM UTC
Duration
35m
Affected: Business VerificationDashboard
Timeline · 3 updates
  1. investigating Feb 09, 2026, 07:24 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 09, 2026, 07:59 PM UTC

    This incident has been resolved.

  3. postmortem Feb 13, 2026, 07:58 PM UTC

    **Summary** On February 9th, 2026 between approximately 1:50 PM and 2:59 PM EST, Middesk experienced degraded service affecting our API and dashboard. Some customers may have encountered errors when loading business data, creating Businesses, or accessing Signals during this window. ‌ **What Happened?** A database query optimization change caused a core query to run significantly slower than expected, which consumed database resources and led to errors across our platform. The issue was not caused by any data loss or security event — all data remained safe and intact throughout. ‌ **What Are We Doing About This?** We deployed a fix which restored normal service. We have since shipped a follow-up change that eliminates the vulnerable query pattern entirely, preventing this class of issue from recurring. We are also adding monitoring to detect query performance regressions earlier. We sincerely apologize for the disruption this caused to your workflows, and we appreciate your patience while we resolved the issue.

Read the full incident report →

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