There were 10 Middesk outages since February 9, 2026 totaling 428h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.
Hawaii Secretary of State portal is undergoing scheduled maintenance until April 27th at midnight HST. As a result, any business entity searches or document requests requiring Hawaii SOS data will be delayed until then.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are experiencing intermittent delays in processing website orders due to an upstream provider outage.
This incident has been resolved. We are monitoring to ensure continued stability.
We are observing intermittent stuck KYC orders due to an upstream provider. Our team is currently investigating and hope to resolve the issue shortly.
This incident has been resolved.
The Arkansas UCC portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any lien search, lien filing, and lien amendment requests in Arkansas will be delayed until the portal is back online.
The Arkansas UCC portal is back online. Lien search, lien filing, and lien amendment requests in Arkansas are no longer delayed.
The NY UCC portal remains unavailable past its expected restoration date. As a result, any NY lien searches and lien filings will be delayed until the portal is back online.
This incident has been resolved.
Mississippi's UCC lien filing portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any Lien Filing & Termination requests requiring Mississippi filings will be delayed until the portal is functioning again.
The Mississippi UCC lien filing portal is now operational again. Lien Filing & Termination requests for Mississippi filings will proceed as normal.
We are currently investigating this issue.
This incident has been resolved. We are actively monitoring to ensure continued stability.
We observed elevated latency in processing businesses between 11:23AM and 12:11PM PT. The root cause has been identified and a fix has been implemented. We are actively monitoring the API to ensure continued stability.
We are currently investigating this issue.
This incident has been resolved.
**Summary** On February 9th, 2026 between approximately 1:50 PM and 2:59 PM EST, Middesk experienced degraded service affecting our API and dashboard. Some customers may have encountered errors when loading business data, creating Businesses, or accessing Signals during this window. **What Happened?** A database query optimization change caused a core query to run significantly slower than expected, which consumed database resources and led to errors across our platform. The issue was not caused by any data loss or security event — all data remained safe and intact throughout. **What Are We Doing About This?** We deployed a fix which restored normal service. We have since shipped a follow-up change that eliminates the vulnerable query pattern entirely, preventing this class of issue from recurring. We are also adding monitoring to detect query performance regressions earlier. We sincerely apologize for the disruption this caused to your workflows, and we appreciate your patience while we resolved the issue.
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