Elevated HTTP 500 responses for PDF generation
Timeline · 1 update
- resolved Jun 17, 2026, 02:43 PM UTC
The issue lasted approximately two minutes and has been fully resolved. No action is required.
Middesk Outage History
Middesk is up right nowMiddesk had 33 outages in the last 2 years totaling 1070h 20m of downtime — averaging 1.4 incidents per month.
There were 33 Middesk outages since July 19, 2024 totaling 1070h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.
Elevated HTTP 500 responses
Timeline · 1 update
- resolved Jun 16, 2026, 01:46 AM UTC
Some API requests returned errors during a brief infrastructure maintenance event. The issue lasted approximately one minute and has been fully resolved. No action is required.
Business Creation Errors
Affected: Business Verification
Timeline · 2 updates
- monitoring Jun 02, 2026, 09:37 PM UTC
We've identified an issue causing some business creation API requests to return errors. A fix has been deployed and we're monitoring for full recovery.
- resolved Jun 02, 2026, 09:43 PM UTC
For approximately 12 minutes beginning around 2:20 PM PT, a portion of Business Verification API requests (including new business submissions) returned errors. We identified the cause, deployed a fix, and have confirmed through monitoring that requests are processing normally.
Maryland SOS Portal Outage
Affected: Business Verification
Timeline · 2 updates
- investigating May 27, 2026, 07:55 PM UTC
MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.
- resolved May 28, 2026, 03:56 PM UTC
This incident has been resolved.
Maryland SOS Portal
Timeline · 1 update
- resolved Jun 08, 2026, 03:51 PM UTC
MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.
Dashboard is currently down
Affected: Dashboard
Timeline · 2 updates
- investigating May 27, 2026, 03:55 AM UTC
We are currently investigating this issue.
- resolved May 27, 2026, 04:06 AM UTC
This incident has been resolved.
Increased API Latency
Affected: Business VerificationSignalEntity Management
Timeline · 3 updates
- investigating May 26, 2026, 09:19 PM UTC
We're currently observing elevated response times across the Middesk API. Our engineering team is actively investigating the root cause.
- investigating May 26, 2026, 10:17 PM UTC
We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed.
- resolved May 26, 2026, 10:34 PM UTC
API performance has recovered and we're monitoring for stability
Hawaii SOS Portal Outage
Timeline · 1 update
- monitoring Apr 21, 2026, 08:24 PM UTC
Hawaii Secretary of State portal is undergoing scheduled maintenance until April 27th at midnight HST. As a result, any business entity searches or document requests requiring Hawaii SOS data will be delayed until then.
Elevated Error Rates for API and Dashboard
Affected: Business VerificationSignalDashboardEntity Management
Timeline · 5 updates
- identified Apr 21, 2026, 08:38 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 21, 2026, 08:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 21, 2026, 08:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 21, 2026, 08:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 21, 2026, 08:47 PM UTC
This incident has been resolved.
Intermittent website order processing delays
Affected: Business Verification
Timeline · 2 updates
- identified Apr 20, 2026, 02:13 PM UTC
We are experiencing intermittent delays in processing website orders due to an upstream provider outage.
- resolved Apr 20, 2026, 02:30 PM UTC
This incident has been resolved. We are monitoring to ensure continued stability.
Intermittent KYC order failures
Affected: Business Verification
Timeline · 2 updates
- investigating Apr 09, 2026, 05:16 PM UTC
We are observing intermittent stuck KYC orders due to an upstream provider. Our team is currently investigating and hope to resolve the issue shortly.
- resolved Apr 09, 2026, 10:11 PM UTC
This incident has been resolved.
Arkansas UCC Portal Outage
Timeline · 2 updates
- investigating Mar 12, 2026, 05:44 PM UTC
The Arkansas UCC portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any lien search, lien filing, and lien amendment requests in Arkansas will be delayed until the portal is back online.
- resolved Mar 13, 2026, 02:04 PM UTC
The Arkansas UCC portal is back online. Lien search, lien filing, and lien amendment requests in Arkansas are no longer delayed.
NY UCC Lien Portal Outage
Timeline · 2 updates
- investigating Mar 09, 2026, 02:08 PM UTC
The NY UCC portal remains unavailable past its expected restoration date. As a result, any NY lien searches and lien filings will be delayed until the portal is back online.
- resolved Mar 10, 2026, 04:39 PM UTC
This incident has been resolved.
Mississippi UCC Lien Filing Portal Outage
Timeline · 2 updates
- investigating Mar 04, 2026, 09:28 PM UTC
Mississippi's UCC lien filing portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any Lien Filing & Termination requests requiring Mississippi filings will be delayed until the portal is functioning again.
- resolved Mar 13, 2026, 02:51 PM UTC
The Mississippi UCC lien filing portal is now operational again. Lien Filing & Termination requests for Mississippi filings will proceed as normal.
Delays in processing Businesses and Signals failing to create
Affected: Business VerificationSignal
Timeline · 2 updates
- investigating Feb 27, 2026, 09:50 PM UTC
We are currently investigating this issue.
- resolved Feb 27, 2026, 10:59 PM UTC
This incident has been resolved. We are actively monitoring to ensure continued stability.
Delays in business turnaround time
Timeline · 1 update
- resolved Feb 17, 2026, 06:51 PM UTC
We observed elevated latency in processing businesses between 11:23AM and 12:11PM PT. The root cause has been identified and a fix has been implemented. We are actively monitoring the API to ensure continued stability.
Degraded API and dashboard performance
Affected: Business VerificationDashboard
Timeline · 3 updates
API Performance Degradation
Timeline · 1 update
- resolved Jan 31, 2026, 08:23 PM UTC
We observed elevated latency and intermittent errors affecting a subset of API requests between 21:04 UTC and 21:21 UTC. During this period, a meaningful number of 500 errors were returned by the Signals API. A fix has been implemented, and we are actively monitoring the API to ensure continued stability.
California UCC Lien Search Portal Outage
Timeline · 2 updates
- identified Jan 30, 2026, 07:52 PM UTC
CA UCC lien search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any CA UCC Lien Searches will be delayed until the portal is back online.
- resolved Feb 02, 2026, 05:34 PM UTC
This incident has been resolved.
Arizona SOS Website Outage
Timeline · 2 updates
- monitoring Jan 05, 2026, 09:25 PM UTC
AZ SOS is currently updating its portal through January 12th, 2026. As a result, any SOS Documents requests for businesses formed or operating in Arizona will be delayed until then.
- resolved Jan 22, 2026, 06:09 PM UTC
Documents from the new AZ SOS portal are now available.
Issues with PDF Generation
Timeline · 1 update
- resolved Dec 04, 2025, 09:01 PM UTC
Between 3:30PM and 9:46PM PST, new PDF reports were returned as empty PDF documents. The issue has been resolved and all impacted business reports have been regenerated.
GA UCC Search Portal Outage
Timeline · 2 updates
- monitoring Nov 26, 2025, 05:42 PM UTC
GA UCC is currently undergoing maintenance, which is causing delays in lien searches and lien document retrieval for Georgia. Middesk is actively monitoring the situation and will provide an update once a resolution timeline is announced.
- resolved Dec 01, 2025, 05:47 PM UTC
This incident has been resolved.
Service interruptions due to upstream provider outage
Affected: Business VerificationTIN MatchDashboard
Timeline · 3 updates
- identified Nov 18, 2025, 01:23 PM UTC
Our proxy provider is experiencing a major network outage making our services intermittently unreachable.
- monitoring Nov 18, 2025, 02:49 PM UTC
Upstream outage is resolving. All services are recovering or have recovered. We will continue to monitor the situation.
- resolved Nov 18, 2025, 05:37 PM UTC
Network errors have been resolved.
Delays in processing businesses with Adverse Media Orders
Affected: Business Verification
Timeline · 3 updates
- investigating Jul 10, 2025, 03:18 PM UTC
Businesses including an adverse media order are delayed in processing. We are investigating the issue.
- investigating Jul 10, 2025, 03:33 PM UTC
We are continuing to investigate this issue.
- resolved Jul 10, 2025, 03:34 PM UTC
This incident has been resolved.
Intermittent latency issues and errors due to upstream infrastructure outage
Affected: Business VerificationDashboard
Timeline · 6 updates
- investigating Jun 12, 2025, 06:41 PM UTC
We are currently investigating latency problems related to upstream issues from our infrastructure provider.
- identified Jun 12, 2025, 07:11 PM UTC
The issue has been confirmed to be a broader outage with our infrastructure provider. We are actively working with them on remediation and will provide updates as available. Impact includes: - API request errors - Elevated response times - Slower overall order processing for Business Verification - Errors for downloading/exporting PDFs - Intermittent issues logging in with "Sign in with Google"
- identified Jun 12, 2025, 08:07 PM UTC
Google Cloud Platform has identified the root cause and is working on mitigation (https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW). We are receiving requests and slowly processing orders during this ongoing incident. We will begin to work through the backlog shortly.
- monitoring Jun 12, 2025, 08:35 PM UTC
Service has been restored to normal operation. We're continuing to monitor the upstream incident as we process a backlog of orders.
- monitoring Jun 12, 2025, 08:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2025, 04:22 PM UTC
This incident has been resolved.