Middesk incident

Delays in Business Verification order processing

Minor Resolved View vendor source →

Middesk experienced a minor incident on September 29, 2026 affecting Business Verification, lasting 4h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 05:33 PM UTC
Resolved
Sep 29, 2026, 09:57 PM UTC
Duration
4h 24m
Detected by Pingoru
Sep 29, 2026, 05:33 PM UTC

Affected components

Business Verification

Update timeline

  1. identified Sep 29, 2026, 05:33 PM UTC

    We are investigating an issue causing delays in Business Verification order processing for a small subset of businesses. Businesses are being accepted through the API and dashboard, and no data has been lost.

  2. monitoring Sep 29, 2026, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 29, 2026, 07:31 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 29, 2026, 09:57 PM UTC

    This incident has been resolved.