Mews incident

Return icon showing on all reservations on the timeline

Minor Resolved View vendor source →

Mews experienced a minor incident on June 25, 2026 affecting Mews Operations and Mews Guest Experience, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 11:49 AM UTC
Resolved
Jun 25, 2026, 11:58 AM UTC
Duration
8m
Detected by Pingoru
Jun 25, 2026, 11:49 AM UTC

Affected components

Mews OperationsMews Guest Experience

Update timeline

  1. identified Jun 25, 2026, 11:49 AM UTC

    We are aware that customers are seeing the return icon on all reservations on the timeline. The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.

  2. resolved Jun 25, 2026, 11:58 AM UTC

    We've verified that the return icon is no longer showing incorrectly for all reservations on the timeline. We think the impact from the issue is over.