Mews incident
Investigating issues with with changing dates on reservations
Affected components
Mews Operations
Update timeline
- investigating Apr 21, 2026, 12:09 PM UTC
we are aware of the fact that customers may be unable to change the dates on reservations. We are working to resolve the issue
- investigating Apr 21, 2026, 12:12 PM UTC
We are currently investigating reports of an issue affecting Mews. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
- monitoring Apr 21, 2026, 12:20 PM UTC
We have fixed the issue. Users should be able to change dates again on reservations in the reservations module of the PMS
- resolved Apr 21, 2026, 02:58 PM UTC
We've confirmed the impact from the issue is over.
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