Mews incident

Investigating issues with with changing dates on reservations

Notice Resolved View vendor source →

Mews experienced a notice incident on April 21, 2026 affecting Mews Operations, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 12:12 PM UTC
Resolved
Apr 21, 2026, 02:58 PM UTC
Duration
2h 46m
Detected by Pingoru
Apr 21, 2026, 12:12 PM UTC

Affected components

Mews Operations

Update timeline

  1. investigating Apr 21, 2026, 12:09 PM UTC

    we are aware of the fact that customers may be unable to change the dates on reservations. We are working to resolve the issue

  2. investigating Apr 21, 2026, 12:12 PM UTC

    We are currently investigating reports of an issue affecting Mews. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.

  3. monitoring Apr 21, 2026, 12:20 PM UTC

    We have fixed the issue. Users should be able to change dates again on reservations in the reservations module of the PMS

  4. resolved Apr 21, 2026, 02:58 PM UTC

    We've confirmed the impact from the issue is over.