Metronome incident

Elevated API Errors and Latency

Minor Resolved View vendor source →

Metronome experienced a minor incident on May 28, 2026 affecting Overall and Dashboard and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 06:21 AM UTC
Resolved
May 28, 2026, 06:21 AM UTC
Duration
Detected by Pingoru
May 28, 2026, 06:21 AM UTC

Affected components

OverallDashboardEmbeddable DashboardsAlerts

Update timeline

  1. monitoring May 28, 2026, 04:50 AM UTC

    Status: Monitoring We are seeing a recurrence of the issue impacting API performance. We have applied a mitigation and are monitoring recovery. Affected components Dashboard (Degraded performance) Overall (Degraded performance) Alerts (Degraded performance) Embeddable Dashboards (Degraded performance)

  2. resolved May 28, 2026, 06:21 AM UTC

    Status: Resolved API has again remained stable and this situation should be resolved. We're continuing to monitor to see if this occurs again. Affected components Dashboard (Operational) Overall (Operational) Alerts (Operational) Embeddable Dashboards (Operational)