Resolved after 1 hour 42 minutes, affecting Overall and Dashboard and 1 more, on May 27, 2026.
We've identified the root cause and have made a fix. Latency should be resolving now. We're continuing to monitor.
Affected components
Update timeline
- investigating May 27, 2026, 08:29 PM UTC
Metronome's API is experiencing elevated error rates and latency due to a database infrastructure issue. We have identified the underlying cause and are working to restore full performance.
- investigating May 27, 2026, 09:08 PM UTC
We have applied a mitigation and API performance has begun to recover. Some users may continue to experience intermittent issues while we monitor for full recovery.
- monitoring May 27, 2026, 09:46 PM UTC
We've identified the root cause and have made a fix. Latency should be resolving now. We're continuing to monitor.
- resolved May 27, 2026, 10:12 PM UTC
Performance has remained stable and this situation has resolved.
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