MetaMap incident

[Incident] Verification Process Experiencing Inconsistencies and Potential 504 Errors

Minor Resolved View vendor source →

MetaMap experienced a minor incident on August 25, 2026 affecting API / SDKs, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 05:30 PM UTC
Resolved
Aug 25, 2026, 06:18 PM UTC
Duration
47m
Detected by Pingoru
Aug 25, 2026, 05:30 PM UTC

Affected components

API / SDKs

Update timeline

  1. investigating Aug 25, 2026, 05:30 PM UTC

    [EN]: We are experiencing some instability with our SDKs. You may notice increased latency, processing delays, and occasional 504 errors. Our engineering team is actively working on the issue with high priority and closely monitoring the solution currently being implemented. [ES]: Estamos experimentando cierta inestabilidad en nuestros SDKs. Es posible que experimenten un aumento en la latencia, demoras en el procesamiento y errores 504 ocasionales. Nuestro equipo de ingeniería está trabajando activamente en el incidente con alta prioridad y monitoreando de cerca la solución que se está implementando. [PT]: Estamos enfrentando uma instabilidade em nossos SDKs. Vocês podem notar um aumento na latência, atrasos no processamento e erros 504 ocasionais. Nossa equipe de engenharia está trabalhando ativamente no incidente com alta prioridade e monitorando de perto a solução que está sendo implementada.

  2. resolved Aug 25, 2026, 06:18 PM UTC

    This incident has been resolved.