Metal Pay experienced a major incident on May 6, 2025 affecting Metal Pay (iOS) and Metal Pay (Android), lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Metal Pay (iOS)Metal Pay (Android)
Update timeline
- investigating May 06, 2025, 03:52 AM UTC
We are currently investigating reports from users experiencing problems logging into the Metal Pay app. Our team is working to identify the cause and will provide updates as we learn more. Thank you for your patience.
- resolved May 06, 2025, 04:07 AM UTC
This incident has been resolved.