Metal Pay incident

Transactions Processing Delays

Minor Resolved View vendor source →

Metal Pay experienced a minor incident on January 25, 2026 affecting Deposits and Transactions and 1 more component, lasting 2d 5h. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2026, 05:30 PM UTC
Resolved
Jan 27, 2026, 11:24 PM UTC
Duration
2d 5h
Detected by Pingoru
Jan 25, 2026, 05:30 PM UTC

Affected components

DepositsTransactionsWithdrawals

Update timeline

  1. investigating Jan 25, 2026, 05:30 PM UTC

    We are currently experiencing temporary delays with transaction processing in Metal Pay. Our team is actively working to address the issue to optimise performance. Thank you for your patience and understanding.

  2. resolved Jan 27, 2026, 11:24 PM UTC

    This incident has been resolved.