MessageMedia experienced a minor incident on February 26, 2025 affecting The Hub, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
The Hub
Update timeline
- investigating Feb 26, 2025, 03:18 PM UTC
We are currently investigating an issue in which users have reported an error when logging into the hub. The error message reads, "Something unforeseen happened. Please reach out to support if the issue continues.
- identified Feb 26, 2025, 03:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 26, 2025, 03:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 26, 2025, 04:27 PM UTC
This incident has been resolved.