MessageMedia incident

Delivery Issue United States - AT&T - 10DLC

Minor Resolved View vendor source →

MessageMedia experienced a minor incident on May 7, 2026 affecting North America, lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 05:19 PM UTC
Resolved
May 07, 2026, 10:53 PM UTC
Duration
5h 34m
Detected by Pingoru
May 07, 2026, 05:19 PM UTC

Affected components

North America

Update timeline

  1. investigating May 07, 2026, 05:19 PM UTC

    We are currently observing delivery issues towards United States - AT&T through 10DLC route. Estimated Incident Start Time: 2026-05-06 14:00 UTC Impact: Delayed delivery for concatenated 10DLC MT messages submitted towards AT&T US. We will update as soon as we have more information.

  2. monitoring May 07, 2026, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2026, 10:53 PM UTC

    This incident has been resolved.