MessageMedia incident

10DLC Delivery Issue US - AT&T

Minor Resolved View vendor source →

MessageMedia experienced a minor incident on April 30, 2026 affecting MessageNet and MessageNet API and 1 more component, lasting 8h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 05:56 PM UTC
Resolved
May 01, 2026, 02:38 AM UTC
Duration
8h 41m
Detected by Pingoru
Apr 30, 2026, 05:56 PM UTC

Affected components

MessageNetMessageNet APINorth AmericaDirectSMSDirectSMS APIMobiPostMobipost APISMSCentralSMScentral APIWholesaleSMS

Update timeline

  1. investigating Apr 30, 2026, 05:56 PM UTC

    We are currently observing delivery issues with 10DLCs in US to AT&T carrier. Our Provider is currently investigating the issue and we will update as soon as we have more information. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

  2. investigating Apr 30, 2026, 07:55 PM UTC

    Our Provider is still continuing to investigate this issue.

  3. resolved May 01, 2026, 02:38 AM UTC

    This incident has been resolved.